Heritage Toyota

Heritage Toyota has always been super responsive and helpful. The phone crew is flexible and patient. I love the drive-through service center. helpful. The phone crew is flexible and patient. I love the drive-through service center. More

Our car buying journey started in May of 2022 when we visited Heritage Toyota and spoke to Josh Cousino and Casey Morrow about a Highlander Hybrid. February 1, 2023 we drove out with our new 2023 Highl visited Heritage Toyota and spoke to Josh Cousino and Casey Morrow about a Highlander Hybrid. February 1, 2023 we drove out with our new 2023 Highlander Hybrid. Between May of 2022 and Feb of 2023, Casey would keep us informed of our status on the long list that we were on for this particular vehicle. When the time came to finally purchase that vehicle, my husband had many questions about financing options and Casey would relay those questions to finance and get right back to us with answers.....and we had MANY questions!!! The day we picked the vehicle up we were greeted by Josh and then Casey spent a lot of time going over the car. Rob Ploof also spent considerable time explaining the financing and the many options. We never felt pressured and always felt we were being listened to. Thank you to those three folks that were part of our car buying experience at Heritage Toyota. We highly recommend this dealership. If there is one thing that could be improved it might be the ease of scanning documents to send to customers and to be able to send those scanned images to more than one email address without having to rescan. My husband and I both wanted to receive that information, but it seems the program only allows one email address to be entered in.....perhaps this is something that could be looked into so that the sales person doesn't have to rescan to send that same information to another email. Basically if there are two people in the same household that want the information, the staff should be able to "reply all" to send that information. More

Best new car buying experience I have ever had. I’m over 55 - I’ve had quite a few over the years. I’m over 55 - I’ve had quite a few over the years. More

Amazing car sales man. Billy was very helpful and supportive throughout the entire experience. I was so busy throughout this entire process and he made sure the buying proc Billy was very helpful and supportive throughout the entire experience. I was so busy throughout this entire process and he made sure the buying process was completed successfully. I would recommend him to anyone looking to purchase a vehicle. More

Very good costume service. I would hilly recommend people going to Heritage Toyota very good I would hilly recommend people going to Heritage Toyota very good More

I wanted a very specific (rare) model and color. Matt told me the best way to get it would be to order it — which I did. During the intervening months, Matt kept in touch and regularly updated me on Matt told me the best way to get it would be to order it — which I did. During the intervening months, Matt kept in touch and regularly updated me on the status of my car’s manufacture and delivery dates. He also let me know when similar cars came in — but I held out and am glad I did. It is perfect! Thanks, Matt! More

Second vehicle I've purchased from Matt. He made the process easy, straightforward, and painless both times. When I'm looking for another Toyota, I'll definitely reach out to Matt. He made the process easy, straightforward, and painless both times. When I'm looking for another Toyota, I'll definitely reach out to Matt. More

Best dealership from sales to the service center and customer service. I will not buy a car from anywhere else. customer service. I will not buy a car from anywhere else. More

My partner & I went to Heritage to see about trading in my old rav & purchasing a new one - we worked with Matt and were able to trade in my old car & purchase a new one that same day. The experience was s my old rav & purchasing a new one - we worked with Matt and were able to trade in my old car & purchase a new one that same day. The experience was smooth, efficient and overall very pleasant. We appreciate the customer care we have continued to receive from both Matt & Heritage. More

Heritage Toyota and specifically Billy Burke helped me get into the car I wanted. He was extremely helpful, courteous, and patient. He listened to what I wanted and helped me get all the peices done in a get into the car I wanted. He was extremely helpful, courteous, and patient. He listened to what I wanted and helped me get all the peices done in a reasonable amount of time. He followed up with me to check in on how the vehicle was going. Best car shopping experience I’ve had in years!! Highly recommend Heritage and Billy Burke More