Back

Heritage Toyota

S. Burlington, VT

4.9
4,414 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
Contact Dealership

1620 Shelburne Rd

S. Burlington, VT

05403

Directions

By Type

Showing 4,414 reviews

October 31, 2022

Steve Kemp was very patient with me and was available to answer any questions I had in regards to choosing a vehicle. He really cared about making sure the car was the right fit for me and my budget, not ju More

by Rachel Fuller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kemp
Nov 01, 2022 -

Heritage Toyota responded

Rachel, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Steve to shop for your new Toyota, and that he was able to help find the perfect fit for both your needs and budget. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 28, 2022

James was incredibly helpful throughout the entire process and his patience with our questions and concerns was very appreciated. At no point did we feel like we were being pressured into making a dea More

by Gknight71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Boyd
Oct 28, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with James to shop for your new Toyota, and that he was able to help answer all your questions, in order to find the perfect new vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 27, 2022

Great customer service, efficient. They were very good about communicating with me through the whole process. More

by SonyaLaMotte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Agresti
Oct 28, 2022 -

Heritage Toyota responded

Sonya, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 26, 2022

Quick and easy transaction. Very respectful of my time! When I go to any other car dealership, I usually feel trapped and obligated to buy a car as soon I walk through the doors More

by Federica Jackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Pavlak
Oct 26, 2022 -

Heritage Toyota responded

Frederica, Thank you for taking the time to share your feedback, and for your kind words for Neal and our team! We are so glad to her that you enjoyed working with them, and that they were able to make shopping for and taking home your new Toyota a smooth, enjoyable and stress-free experience. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 25, 2022

Neal was very consistent in keeping me informed as to when I might get a Toyota Rav 4. When the day came to get the car, he was thorough going over the car and giving me as much time I needed. Neal is ve More

by swoodhead77
Recommend Dealer
Yes
Employees Worked With
Neal Pavlak
Oct 26, 2022 -

Heritage Toyota responded

Thank for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Neal and Rob to shop for and take home your new Toyota, and that everything went smoothly for you throughout the process! Please feel free to let us know if you have any questions about your new RAV4 as you continue to get acquainted with it's features, Neal and our team are happy to help! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 20, 2022

I had a very positive experience with heritage Toyota from the time I contacted them on line right through the purchasing process.. I will definitely return to them for my next vehicle and tell all of my More

by Jabautd55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for and take home your new Toyota, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 20, 2022

I am very happy with my purchase of a new Tacoma experience at Heritage Toyota. I worked with Neal Pavlak and he was very helpful and always happy to chat with me if I had any questions while we wer More

by trevor
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Pavlak
Oct 24, 2022 -

Heritage Toyota responded

Trevor, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Neal and our team to shop for your new Tacoma, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Tacoma!

October 19, 2022

Tek, Patrick and team did a great job on the sale. Made everything go smoothly. I’d recommend this dealership to others on the market. More

by Todd Perry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tek Luitel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Heritage Toyota responded

Todd, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tek, Patrick and our team to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 19, 2022

Derek was great along the whole process, always kept me updated due to the long wait that was out of his control or the dealership control. Very kind, helpful and knowledgeable More

by Erin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Heritage Toyota responded

Erin, Thank you for taking the time to share your feedback, and for your patience while waiting for your new Toyota to arrive! We are so glad to hear that you enjoyed working with Derek, and that he was able to make sure everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 19, 2022

friendly staff eager to work with you . Patrick made it easy to purchase the truck , service department is good More

by williamfieldvt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Lawrence
Oct 19, 2022 -

Heritage Toyota responded

William, Thank you for taking the time to share your feedback - We are glad to hear that you have enjoyed working with our team, and that Keith and Patrick were once again able to make choosing your new truck a smooth experience! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels and enjoy your new truck!

...
118
...