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Heritage Toyota

S. Burlington, VT

4.9
4,468 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,468 reviews

November 07, 2022

This is Mickey’s third Rav 4 and he wouldn’t deal with anyone but Derek and Heritage. Derek is extremely knowledgeable and kept us informed every step of the way. He’s our “go to man”. Thanks for all you More

by rebeccablow.rb
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for your kind words for Derek and our team! We are honored that you have made Heritage Toyota your dealership of choice, and that choosing your newest RAV4 went smoothly. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

November 04, 2022

Just got our second car from Toyota with the help of Joe. Due to the backlog, we were worried about how long we would have to wait to get one but Joe kept in constant contact and found us the exact model we More

by ljsprinzen@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Agresti
Nov 04, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and congratulations on your newest Toyota! We are so glad to hear that you enjoyed working with Joe once again, and that he was able to make sure everything went smoothly, and you got the exact vehicle you were looking for. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

November 01, 2022

Joe Agresti was wonderful to work with. He was relaxed, engaging, and talked with me about all options as my lease ended and the car market went crazy. While waiting for my new vehicle, h More

by AWhitney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Agresti
Nov 02, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are glad to hear that you enjoyed working with Joe and that he was able to help make the transition to your new lease a smooth one! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

November 01, 2022

Daniel Pasco was a wonderful salesman, willing to work with us and for us with our trade-in and new car. More

by Michelleg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Heritage Toyota responded

Michelle, Thank you for taking the time to share your feedback - We are glad to hear that you enjoyed working with Dan, and that he was able to make the transition to your new Toyota a smooth one! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

October 31, 2022

Steve Kemp was very patient with me and was available to answer any questions I had in regards to choosing a vehicle. He really cared about making sure the car was the right fit for me and my budget, not ju More

by Rachel Fuller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kemp
Nov 01, 2022 -

Heritage Toyota responded

Rachel, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Steve to shop for your new Toyota, and that he was able to help find the perfect fit for both your needs and budget. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 28, 2022

James was incredibly helpful throughout the entire process and his patience with our questions and concerns was very appreciated. At no point did we feel like we were being pressured into making a dea More

by Gknight71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Boyd
Oct 28, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with James to shop for your new Toyota, and that he was able to help answer all your questions, in order to find the perfect new vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 27, 2022

Great customer service, efficient. They were very good about communicating with me through the whole process. More

by SonyaLaMotte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Agresti
Oct 28, 2022 -

Heritage Toyota responded

Sonya, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 26, 2022

Quick and easy transaction. Very respectful of my time! When I go to any other car dealership, I usually feel trapped and obligated to buy a car as soon I walk through the doors More

by Federica Jackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Pavlak
Oct 26, 2022 -

Heritage Toyota responded

Frederica, Thank you for taking the time to share your feedback, and for your kind words for Neal and our team! We are so glad to her that you enjoyed working with them, and that they were able to make shopping for and taking home your new Toyota a smooth, enjoyable and stress-free experience. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 25, 2022

Neal was very consistent in keeping me informed as to when I might get a Toyota Rav 4. When the day came to get the car, he was thorough going over the car and giving me as much time I needed. Neal is ve More

by swoodhead77
Recommend Dealer
Yes
Employees Worked With
Neal Pavlak
Oct 26, 2022 -

Heritage Toyota responded

Thank for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Neal and Rob to shop for and take home your new Toyota, and that everything went smoothly for you throughout the process! Please feel free to let us know if you have any questions about your new RAV4 as you continue to get acquainted with it's features, Neal and our team are happy to help! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 20, 2022

I had a very positive experience with heritage Toyota from the time I contacted them on line right through the purchasing process.. I will definitely return to them for my next vehicle and tell all of my More

by Jabautd55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for and take home your new Toyota, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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