Heritage Toyota

Matt was a pleasure to work with. He was straightforward about the wait times for a new car, and overall it was a smooth process to get a car that we were happy with. He did a nice jo He was straightforward about the wait times for a new car, and overall it was a smooth process to get a car that we were happy with. He did a nice job going over all the features of the car. I would recommend him for any car purchase! More

Derek was incredibly communicative throughout the car buying process and went above and beyond to keep me informed and make me feel supported! I am incredibly grateful for his expertise, his work ethic a buying process and went above and beyond to keep me informed and make me feel supported! I am incredibly grateful for his expertise, his work ethic and professionalism. I wish there were more people who cared as much about what they do as Derek does. His passion for helping people and ownership mindset throughout the process create a great customer service experience. I can't recommend him highly enough! More

All people we spoke to were friendly kind and professional. Matt, our salesperson was awesome.Travis, who helped with financials was also great! professional. Matt, our salesperson was awesome.Travis, who helped with financials was also great! More

Jimmy was such a gem to work with! Very knowledgeable and helpful and I found myself for the first time enjoying the car buying process as opposed to it being such a challenge. Thanks Very knowledgeable and helpful and I found myself for the first time enjoying the car buying process as opposed to it being such a challenge. Thanks so much, Jimmy! More

Toyota is my dealership of choice because of the relationship we have built over the years. This trade was a bit different than in the past but I was still treated as a valued customer. The Patience relationship we have built over the years. This trade was a bit different than in the past but I was still treated as a valued customer. The Patience and grace given to me at Toyota is very special. The dealership is always very clean and cheerful to visit. Staff greets you with smiles and can we get you anything as soon as you enter the door. Keep up the good work❣️❣️ More

Jason is a great sales person! I recommend him for any new or used car purchase. He is very professional and friendly, and takes the time to explain the cars and the operational I recommend him for any new or used car purchase. He is very professional and friendly, and takes the time to explain the cars and the operational features. He genuinely helps buyers feel comfortable throughout the decision making and buying/financing process. I will connect with Jason when I need to purchase another car. More

Jason has been a pleasure to work with time and time again! Working in retail I know a good customer experience and Jason goes out of his way to please the customer. I only buy Toyotas and I will only b again! Working in retail I know a good customer experience and Jason goes out of his way to please the customer. I only buy Toyotas and I will only be buying them from Jason from here on out. More

Neal was great. He was knowledgeable, positive and very low-key (and I mean that in the best possible sense of the word). I thoroughly enjoyed working with him and He was knowledgeable, positive and very low-key (and I mean that in the best possible sense of the word). I thoroughly enjoyed working with him and would highly recommend him to anyone looking to buy a Toyota in the Burlington area. More

What a fantastic experience and what a great vehicle! It was an absolute pleasure working with Billy Burke. Billy was very engaged and helpful throughout the entire process of searching for, ordering a It was an absolute pleasure working with Billy Burke. Billy was very engaged and helpful throughout the entire process of searching for, ordering and purchasing my 2022 Sienna. This car purchase was unlike any other I've experienced. Billy and Heritage Toyota provided a level of customer service far beyond any other dealership I’ve engaged with (Toyota or other). Due to high demand and supply chain challenges, it took some time to secure my Sienna but Billy was in contact with me each step of the way keeping me informed and helping me understand my options. Not only was the experience great leading up to getting into the car, but month and a half after having it Billy reached out to check on how thing are going and to see if I had any questions. I was so impressed! I've never experienced that kind of follow up. Thank you for that and congratulations to Billy and the management at Heritage for fostering a very customer-connected culture that was not only focused on getting me into my vehicle, but also making sure I was doing well afterward. Just walking into the showroom is a pleasant experience. You are always greeted, asked how you can be helped and then connected with the right person. It is a very professional, welcoming place. At other dealerships, I was either swarmed by over-eager sales people or completely ignored. Heritage has it just right. In my opinion, there is no other sales person or dealership I'd want to work with in the future. Thank you Billy Burke and Heritage Toyota!!! More

As with my past business experience with Toyota I am currently very happy with my new Corolla cruise, but more importantly I always get outstanding service on my vehicle, giving me confidence I’m safe o currently very happy with my new Corolla cruise, but more importantly I always get outstanding service on my vehicle, giving me confidence I’m safe on the road. Last bust most important to me is how I’m treated after my purchase, when you walk in the door you are greeted graciously. Leaving me to mention my salesman Jason Dillon, he has been my salesman since the beginning for me at Toyota and I would never leave him and would recommend him to anyone I know.He is very knowledgeable and shows me everything I need to know about my vehicle before I leave the lot. After leaving if I have questions he is always very happy to help. He is awesome! Toyota is my dealership ❣️ More