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Heritage Toyota

S. Burlington, VT

4.9
4,416 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,416 reviews

February 18, 2022

Daniel was awesome to work with and made my buying process very easy. I was torn between two options, a rav4 or a Tacoma, both of which I loved. Daniel took the time to sit down and talk about what I More

by Cassandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 21, 2022 -

Heritage Toyota responded

Cassandra, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Dan to shop for your new Toyota, and that he was able to help you narrow down the available options to find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 18, 2022

Daniel and Patrick were both amazing help for me. I’ve spent my entire day at Toyota just to find the right vehicle for me and they made it happen! Very happy with my purchase, would definitely recom More

by Lele N.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Heritage Toyota responded

Lele, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Dan and Patrick to shop for your new Toyota, and that they were able to help you find the perfect vehicle for your needs. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 14, 2022

Ask for Derek, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and helps as much as possible. This was the second time More

by Michele K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Heritage Toyota responded

Michele, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Derek to shop for your new Toyota, and that he was able to make sure everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 14, 2022

We have done 7 and potentially 8 vehicles through Heritage.Always pleased with the professional manner we are treated. We travel 2 hours to get to your dealership with no reservations. The most recen More

by Ploofs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Agresti
Feb 15, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you have enjoyed working with Joe to shop for your new Toyota, and that choosing to work with him and our team was worth the trip! We hope to see you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 12, 2022

Buying a car with Rob was seamless, effortless, and most importantly- I felt heard. He listened to what I wanted in a vehicle, kept me informed every step of the way, and was readily available whenever I More

by Lorraine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Heritage Toyota responded

Lorraine, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Rob to shop for your new Toyota, and that he was able to help navigate the available options to find the perfect fit for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 12, 2022

I am not a great customer to work with. I'm impatient, have lots of questions and change my mind a lot, and I mean a lot! So to say that Billy was patient, kind and hard working for me is saying a lot! More

by zoey.trenkle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Heritage Toyota responded

Zoey, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Toyota, and that he was able to help answer all your questions in order to find the perfect new vehicle for your needs. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 12, 2022

We just came home with our new 2022 Highlander and we can't say enough great things about our experience. We travel all the way to Burlington because we feel so well taken care of there. Derek has been o More

by croby52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you have made Derek your 'go-to' car guy, and that he was able to make sure that choosing your newest Toyota went smoothly! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

February 11, 2022

Tek at Heritage Toyota was very professional, helpful, and made the car buying process after a total car loss go as smoothly as I could hope. I was nervous going into a dealership solo, knowing nothing ab More

by Taylor J.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tek Luitel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Heritage Toyota responded

Taylor, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tek to shop for your new Toyota, and that the process was smooth and stress-free for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 11, 2022

Buying a car today can be challenging and stressful. You brace yourself going into a car dealership. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly More

by ddemar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Lawrence
Feb 14, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Keith to shop for and take home your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 11, 2022

Keith took great care of my mother as she was interested in a newer car. Tough to do with so little inventory but he found something she liked. More

by willbiederman15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Lawrence
Feb 14, 2022 -

Heritage Toyota responded

Will, Thank you for taking the time to share your feedback - We are so pleased to hear that you and your mother enjoyed working with Keith to find her new Toyota, and that everything went smoothly! We look forward to seeing her in the service department when it's time for her first scheduled maintenance visit, Until then, safe travels!

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