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Heritage Toyota

S. Burlington, VT

4.9
4,423 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,423 reviews

March 26, 2019

7th Tundra since 2008! Eleni sold them all to me. Heritage Toyota is my local dealership and Eleni has always been my salesperson! I'm a loyal customer and send friends to Eleni as well. She can be More

by Tundra Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee and Randy in Autoshine!, Eleni Floyd, Tom Kulhowvick
Mar 28, 2019 -

Heritage Toyota responded

Thank you for your kind words about Eleni, Ryan, Josh, Tom and the rest of our team! It's wonderful to hear from a happy, long term customer. We appreciate your business over the years! #elenifloyd #cantlosewithcous Nora Krom Customer Relations Specialist Heritage Automotive Group

March 25, 2019

Professional and caring I'll be the first to admit that I can be difficult to please. But, Mike and the rest of the crew really went above and beyond to make sure I ended up More

by keagana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Thomson, Brandy St. Peter
Mar 28, 2019 -

Heritage Toyota responded

We appreciate you posting! It's fantastic that you enjoyed working with Mike and the rest of the team. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 23, 2019

Great experience at Heritage We visited this dealership several times over the course of researching and purchasing our new car. We always had great customer service and the peop More

by AJ05401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Bockus
Mar 28, 2019 -

Heritage Toyota responded

It's wonderful that you received such excellent service from Elizabeth, Christine and the rest of the team! We appreciate you posting. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 23, 2019

Mike is awesome! Want a car salesman who isn't pushy?! Mike is your guy! Not only does he not pressure you but he will work his magic to get you in a car you love for More

by Kendallc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thomson
Mar 28, 2019 -

Heritage Toyota responded

Thank you for posting! Glad to learn that you enjoyed working with Mike. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

March 23, 2019

Wonderful experience at Heritage Bought a Camry from Heritage. Eleni was very helpful and honest. Different options shown both new and used. No fuss and Eleni & Josh stayed a bit l More

by kkh123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eleni Floyd
Mar 28, 2019 -

Heritage Toyota responded

It's fantastic that you had such a great experience working with Eleni and Josh! Thank you for sharing your experience. Enjoy your new Camry! #elenifloyd #cantlosewithcous Nora Krom Customer Relations Specialist Heritage Automotive Group

March 23, 2019

Excellent Very helpful throughout the process during the repairs on my vehicle. Kept me informed and did everything he could to to keep costs down. Highly recom More

by Sdw222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
Mar 28, 2019 -

Heritage Toyota responded

Thank you for your recommendation! It's wonderful that you received such excellent service from Jay and the rest of the team. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

March 23, 2019

Great outcome through unstoppable effort We,my wife and myself got a great experience although we didn't expect to obtain the car at same day but she was really helpful to make it happen on t More

by sam park
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleni Floyd, Zack Roberts
Mar 28, 2019 -

Heritage Toyota responded

Sam, Thank you for your kind review! Glad to learn you received too notch service from Eleni and Zack. Enjoy your new car! #elenifloyd #zacksgotyourback Nora Krom Customer Relations Specialist Heritage Automotive Group

March 22, 2019

Great! Derek was very helpful and was able to juggle us as walk-ins with a pre-scheduled appointment. He was able to pick out cars that matched the needs I t More

by onomatopoeia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2019 -

Heritage Toyota responded

Glad you enjoyed working with Derek! Thank you for sharing your experience. We appreciate your business. #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

March 21, 2019

Helpful and nice to deal with Derik was nice to work with, very friendly and and great communication. Quick response through emails and stayed patient with me till the end. Hope to More

by RUDY.BOYNTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Heritage Toyota responded

Rudy, Glad you enjoyed working with Derek! We appreciate you sharing your thoughts. Thank you for choosing Heritage Toyota! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

March 21, 2019

New vehicle lease Salesman was extremely helpful with questions and very very patient with working around my busy schedule in order to get me in for an appointment. More

by Foster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Mack
Mar 28, 2019 -

Heritage Toyota responded

Foster, It's great to learn that Adam was so helpful and accommodating! We appreciate you posting. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

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