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Highland Park Ford Lincoln

Highland Park, IL

Overview
Employees
Reviews
4.6
674 Reviews
You are sure to find what you are looking for in our large inventory of new Ford and Lincoln vehicles or from our impressive selection of used vehicles. We make purchasing your car, truck, van or SUV easy with our Finance department that will make sure you purchase the best leased or purchased vehicle to fit your needs. Besides from our sales department, our dealership offers a top notch service department that will make sure your vehicle keeps running for years to come. We offer Ford Manufactured car parts, Quick lane Service, Knowledgeable Repair Service and friendly staff all under one roof.
Contact Dealership

1333 Park Avenue West

Highland Park, IL

60035

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Showing 674 reviews

March 01, 2026

As usual, the staff and service rep were prompt and kept me apprised of the issues with my Lincoln. I always feel like I am in a reputable dealership interacting with honest, competent people. I would not t More

by RSULLIVANACT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavino Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

March 01, 2026

Customer service was good. I didn't have a long wait. My vehicle was inspected throughly. Everyone was attentive. More

by mzhoov2
Recommend Dealer
Yes
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Mar 04, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2026

Mike and Highland Park Ford were exceptional at making my experience with an unfortunate problem with my car as easy to handle as possible. They went above and beyond in solving a loaner problem by checking More

by MARIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2026 -

Highland Park Ford Lincoln responded

Hi Mario, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2026

Easy to make the appointment with the Ford APP. Questioned me about my service needs when I arrived for my appointment. Began working and had me out the door in a reasonable time frame. More

by Total Performance
Recommend Dealer
Yes
Employees Worked With
Manager of Quick Lane
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Mar 04, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 01, 2026

I was very happy that the serviceman came to our home. He was on time, polite and efficient. More

by Electric Evanston
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fanella
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Mar 04, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2026

He was very helpful. He knew what needed to be done to get the car fixed More

by Lyndajoycebrown
Recommend Dealer
Yes
Employees Worked With
Frank
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Mar 03, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

February 28, 2026

Service at the house is great and super easy. I would recommend it to anyone More

by ROB@HPOLIAN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2026 -

Highland Park Ford Lincoln responded

Hi, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2026

Excellent, prompt service This is the third time I have gone to this leadership, they've always being prompt and provide excellent service. I will give five stars. More

by zid
Recommend Dealer
Yes
Employees Worked With
Christopher fanel
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Mar 04, 2026 -

Highland Park Ford Lincoln responded

It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

February 28, 2026

I was able to stay home and have service come to me Quick, efficient, easy More

by SAMSIMONIS
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fanella
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Mar 04, 2026 -

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

February 27, 2026

Very good, friendly - helpful and issue solved My batteries from my keys were replaced More

by mariondollar.md
Recommend Dealer
Yes
Employees Worked With
Adam
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Mar 03, 2026 -

Highland Park Ford Lincoln responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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