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Highland Park Ford Lincoln

Highland Park, IL

4.6
753 Reviews
You are sure to find what you are looking for in our large inventory of new Ford and Lincoln vehicles or from our impressive selection of used vehicles. We make purchasing your car, truck, van or SUV easy with our Finance department that will make sure you purchase the best leased or purchased vehicle to fit your needs. Besides from our sales department, our dealership offers a top notch service department that will make sure your vehicle keeps running for years to come. We offer Ford Manufactured car parts, Quick lane Service, Knowledgeable Repair Service and friendly staff all under one roof.
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1333 Park Avenue West

Highland Park, IL

60035

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Showing 753 reviews

May 06, 2026

Our recent experience was exceptional, as your team made servicing our Ford a completely seamless process. We truly appreciated the customer service that went above and beyond to accommodate our hectic sche More

by VUNO99
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fanella
May 16, 2026 -

Highland Park Ford Lincoln responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 06, 2026

Excellent service. Frank kept me apprised about what was going on with my car, got it back to me as soon as possible and work to make sure that the charges were as low More

by ajs1241
Recommend Dealer
Yes
Employees Worked With
Frank
May 16, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 05, 2026

Perfect Really happy with the service! The dealer was honest, helpful, and made the whole process easy. Would definitely come back again. More

by wakehelina
Recommend Dealer
Yes
Employees Worked With
Matt Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Price
May 16, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 03, 2026

Nice ? ? n convenient They know what they are doing Good friendly staff always ready to help n solve the issue More

by HASHMATHULLAH72
Recommend Dealer
Yes
May 16, 2026 -

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

May 03, 2026

Very efficient and easy to schedule. The service provider arrived at my location as per our agreement. The work was performed timely and efficiently. The technician was friendly. More

by MSMITH210
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fanella
May 16, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 02, 2026

Hi there . I went there for oil change a few weeks ago and they over charged me More

by larbilabraimi79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember the name
May 03, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Highland Park Ford. Please contact Chris Fanella in our Service Department at (847) 433-7200.

May 02, 2026

Very frustrating for ‘no appt drive thru’ service… ever works and the dealership refuses to schedule appt for small things so always long wait More

by CAPLANM648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Laufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2026

Excellent service ? ? ?? ?? ?? ?? ?? Customer service relationship awesome ?? ?? ?? ?? More

by ADEBUKOLAOLAJIDE
Recommend Dealer
Yes
Employees Worked With
Gavino Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavino Mora
May 03, 2026 -

Highland Park Ford Lincoln responded

Hi, your wonderful feedback and rating mean a lot to us. Safe travels!

May 01, 2026

Highland Park Ford always does a fantastic job of fixing my car. They are always very kind and courteous and I appreciate the use of a loaner while they have my car. More

by CURLYLAUREN
Recommend Dealer
Yes
Employees Worked With
Gavino Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavino Mora
May 16, 2026 -

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2026

everything was good, fast and quality service. will schedule all my car maintenance with them More

by azkar553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavino Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2026 -

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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