Hollywood Chrysler Jeep

I was mad with the service of the technician who worked on the vehicle, he did not clean up the mess that he made while replacing the radiator .The amount of money that I spent on getting my car serviced I on the vehicle, he did not clean up the mess that he made while replacing the radiator .The amount of money that I spent on getting my car serviced I could of use that money to put a down payment on a new car. The advisor was pushing for me to spend between 4,000-$5,000 and I keep telling him that I can’t afford it, that’s when he suggested that I financed the repair and I explicitly said no. The next day he tried to squeeze in the same amount I was against of paying. When he told me $4300, I thought that was for the radiator and the water pump with labor. The only maintenance I agreed to do was the radiator flush.I told him the highest I’m willing to go was $2,000-2,500. The fact that he came back and told me I needed a new radiator and water pump I thought that is why it was soooo high. When i talked to him Monday morning I told him I would skip the other maintenance and come back in two weeks. I felt that he ignored my request and was xxxx bent on pushing the other maintenance that I did not want at the time so he could have gotten some kind of financial gain. As a woman it sucks when you’re not heard because when I discussed the $2,000 -$2,500 it was not recorded he had me initial it on a paper but the next day when he called me it was on a recorded line and he was discussing maintenance I told him the radiator flush I’m ok with that’s it. I basically was disappointed when I showed up and I let him know. The car was returned with coolant splatter under the hood next to the radiator, I couldn’t believe that they didn’t even clean the car on the outside and under the hood. I took my car to Arrigo last year to get my brakes done, front and back and the service was awesome and they washed my car without me even expecting it and I paid less and walked away feeling like the service was above and beyond. Hollywood Chrysler have falling off dramatically I couldn’t believe this, it’s not the first time that I experienced dissatisfaction with this dealership, last year I paid for service that was not done and when I came that Monday I told Steve about it and I told him to make sure it got done this time. More

They were very attentive, catered to my needs, and answered all my questions thoroughly Check out was quick and easy answered all my questions thoroughly Check out was quick and easy More

My experience was pleasant. My experience was very pleasant. The people were extremely helpful and we're very when explaining exactly what was being done on my car. I will defin My experience was very pleasant. The people were extremely helpful and we're very when explaining exactly what was being done on my car. I will definitely be returning for all my oil changes. Additionally, I will highly recommend to others. More

Never again will I purchase a car from this dealership. Important information about the vehicle was not fully disclosed. As a used car buyer, I felt I was treated differently than customers purchasing new Important information about the vehicle was not fully disclosed. As a used car buyer, I felt I was treated differently than customers purchasing new vehicles. However, after this experience, I would not consider buying a new car from them either. Overall, it was a terrible experience. More

I recently had a fantastic experience at Chrysler Jeep of Hollywood. Their service team was incredibly efficient, diagnosing and fixing the issue with my truck in just one day. To top it off, they even offer Hollywood. Their service team was incredibly efficient, diagnosing and fixing the issue with my truck in just one day. To top it off, they even offered me a discount! I was thoroughly impressed by their hospitality and generosity. I'm expecting to pick up my truck in two days, and I'm already looking forward to doing business with them again. More