
Hollywood Chrysler Jeep
Hollywood, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The advisor that assisted me was knowledgeable and helpful. The facility was very clean and that includes the bathrooms. Personnel were friendly. helpful. The facility was very clean and that includes the bathrooms. Personnel were friendly. More
They kept my car for a few days and charged me $315 just for an estimate. They told me I need to replace my transfer case and quoted me $8,000 for it — but I’ve checked, and it should cost no more than $800 for an estimate. They told me I need to replace my transfer case and quoted me $8,000 for it — but I’ve checked, and it should cost no more than $800. So they seriously overcharged for both the estimate and the repair quote. On top of that, things got confusing when they mentioned rotating my tires, even though I never asked for that service. There was also a recall on the car that’s supposed to be fixed for free, but when I brought that up, they acted confused and made it seem like I should’ve known they don’t have the means to handle that — even though they initially said they would. they also missed that the car needed more differential fluid or else the gears would break.. More
VERY PROFESSIONAL AND ORGANIZED PEOPLE, POLITE AND PROMT DELIVERING DETAILED INFORMATION , MAKING ME FEEL VERY CONFORTABLE ABOUT DOING RELIABLE WORK, 😀 DELIVERING DETAILED INFORMATION , MAKING ME FEEL VERY CONFORTABLE ABOUT DOING RELIABLE WORK, 😀 More
I have been dealing with Hollywood Jeep since 2017 they are courteous and professional. I have bought 2 Jeeps from them and would have bought a third but decided to keeo my 2021 diesel Wrangler because the are courteous and professional. I have bought 2 Jeeps from them and would have bought a third but decided to keeo my 2021 diesel Wrangler because they dont make them anymore. The service dept is great, timely and fair. More
Awesome service from Cayle total package great young lady Took great care of my van and I Took great care of my van and I More
All the people that was involved in helping me get the jeep I requested was very professional and kind. They let me know exactly what I needed to do to get my new vehicle. Thanks, a million jeep I requested was very professional and kind. They let me know exactly what I needed to do to get my new vehicle. Thanks, a million More
Great and easy experience. In and out in 1.5 hours with the deal we wanted. In and out in 1.5 hours with the deal we wanted. More
Suggested Review / Complaint (English version): I took my Jeep to the dealership because the check engine light came on, and I’ve only had the car for four months. I was told I’d have to wait five days fo my Jeep to the dealership because the check engine light came on, and I’ve only had the car for four months. I was told I’d have to wait five days for a diagnosis. When I expressed concern about being left without transportation, the response was blunt: “That’s your problem.” They took my car without giving me any paperwork. On the fourth day, they called and simply said, “We didn’t find anything.” When I went to pick it up, a very kind person handed me the keys—but again, no technical report, no explanation, no documents at all. It’s unbelievable that no one can tell me what happened to my car. Sadly, I’m not surprised—Jeep’s customer service is consistently poor. The only reason I’m giving one star is because of the courteous gentleman who handed me the keys. As a customer, I’m deeply disappointed with Jeep’s after-sales service. The lack of communication, empathy, and proper procedures is unacceptable for a brand of this level. More
service takes too long and a return is necessary. work was not completed as ordered. This is the 3rd time I have had work done by you and it is not good. work was not completed as ordered. This is the 3rd time I have had work done by you and it is not good. More