Hollywood Chrysler Jeep

Attentive and they follow up I went for an oil change, they were on time. I also told them of an issue I was having. Everyone was courteous and they ran a diagnostics. Replaced the battery. Unfortunately they were on time. I also told them of an issue I was having. Everyone was courteous and they ran a diagnostics. Replaced the battery. Unfortunately it did not solve the problem. I received a follow up call today. I told them the problem had not been resolved. They booked another appointment for me. Excellent service! More

My experience was excellent! Very efficient and quick handling of my Service needs. Very courteous and kind. Very efficient and quick handling of my Service needs. Very courteous and kind. More

Although they put in new parts, my car is still dealing with slight overheating. Other parts of my vehicle were messed with such as my headlights and daytime running lights being disconnected and the ODI c with slight overheating. Other parts of my vehicle were messed with such as my headlights and daytime running lights being disconnected and the ODI connection was broken during servicing. More

I had asked the jeep service department to look at the following concerns I had . The car is reflecting this on the lights I was told none of the following was wrong and I had to go to advance auto parts following concerns I had . The car is reflecting this on the lights I was told none of the following was wrong and I had to go to advance auto parts to place the machine and was given documentation to reflect ABS Light: The orange ABS letters are lit, indicating an issue with the Anti-lock Braking System that requires diagnostic checking. Brake Warning Light: The red BRAKE text is illuminated, which typically signals that the parking brake is engaged or that there is low brake fluid / a hydraulic system fault. Seatbelt Reminder: The red seated passenger icon with a belt across is lit because a seatbelt is unbuckled. Check Engine Light: The yellow engine outline icon is illuminated on the lower right panel, pointing to an emissions or powertrain issue stored in the computer. ESP/BAS Light: The orange ESP/BAS indicator is lit, indicating a fault or deactivation in the Electronic Stability Program and Brake Assist System. When I requested the mpi it is because of these issues I had concerns about . Air Conditioning: The AC system is still blowing hot air and requires proper diagnosis and repair. Vehicle Alignment/Pulling: While driving, the vehicle continuously pulls to the right. Suspension & Braking Concerns: As previously requested, please thoroughly inspect the brakes, axles, and tie rods, as these components are critical to addressing the vehicle pulling to the right and ensuring safe operation. I had to take it to advanced and the findings were The following Vehicle Information: 2008 Jeep Wrangler Unlimited (Odometer: 125,243 mi) scanned on September 1, 2026. Emissions & Check Engine Status: Both emissions and the check engine light failed status, noting the vehicle is "NOT READY" and likely to fail an OBD-based emissions test. Primary Diagnostic Trouble Code: Code P0306 is confirmed, indicating that Cylinder 6 has experienced too many misfires within a predetermined period. Recommended Repair: The report specifically directs to Replace Ignition Coil(s). Secondary Codes: Confirmed codes include P0306 and P0058, with pending codes including P0306, P0058, and P0151. How did jeep missed all of this information from it being at your facility since August 27 -September 1,2026 More

Everyone was able to take care of my needs and provide excellent quality service. They also was very fast and efficient. excellent quality service. They also was very fast and efficient. More

Very good service fast and and take care of me very good with respect love my my service advisor with respect love my my service advisor More

Beyond bad phone system! Insulting! I can't blame the service writer but how management allows a xxx phone system to destroy customer service should be criminal!!! Insulting! I can't blame the service writer but how management allows a xxx phone system to destroy customer service should be criminal!!! More

Bruno Provided exceptional service Followed up With me With the status of my car and made sure everything was done properly with good effective communication With the status of my car and made sure everything was done properly with good effective communication More

Bruno took great care of me, as did Allison. Your service & customer service folks are great! Your service & customer service folks are great! More

Great customer service, professionalism and services completed in a timely manner Appreciate the warm and friendly approach completed in a timely manner Appreciate the warm and friendly approach More