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Hollywood Kia

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.5
5,042 Reviews
Hollywood Kia is South Florida's #1 Volume Kia Dealership. 3yrs maintenance included & NO DEALER FEE
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6011 Pembroke Rd

Hollywood, FL

33023

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Showing 5,042 reviews

April 09, 2024

I receive excellent service The dealership is clean and the employees are dry friendly The dealership is clean and the employees are very friendly and courteous. More

by DRETO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
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Apr 09, 2024 -

Hollywood Kia responded

Thanks for sharing about your experience with Hollywood Kia. Tevin and our team appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

Helpful
April 09, 2024

Muchas promesas no cumplidas por los vendedores, te of recent toda para vender el carrots, y despues q comoran se olvidan de todo lo prometido y concersado More

by GALINDO04181955
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Valera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto
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Apr 13, 2024 -

Hollywood Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. wecare@hollywoodkia.com

Helpful
April 07, 2024

The Telluride I purchased is rated at 20 mpg (mixed city/highway) the computer shows that the car is only getting 12.8 mpg. Kia has paid out settlement after settlement for false fuel efficiency and d More

by JB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roylan Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to discuss it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to reach you, and we will reach out. wecare@hollywoodkia.com

Apr 10, 2024 -

JB responded

Hi, I realize that your dealership did not establish the fuel efficiency ratings. Kia has paid out several settlements for the biggest class action suits in this industry and with my experience I realize it’s still happening. I feel bad that such good people, sales & finance, are associated with a company that is always trying to bend the rules. If I had known the fuel efficiency would be this poor I wouldn’t have gotten the car. Potential buyers should know how bad the mpg is.

Helpful
April 07, 2024

They never called me to tell me the car was done I had to pick it up after hours because I called to check up on it after not hearing back. More

by yisel
Recommend Dealer
Yes
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Apr 07, 2024 -

Hollywood Kia responded

Thank you for feedback for our service department. We apologize for the lack of communication. We will share your comments with the team. Please don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

Helpful
April 05, 2024

Ms Lillian was amazing, caring and knowledgeable. Ryan as well Thank you for everything done. More

by RTANGELIA
Recommend Dealer
Yes
Employees Worked With
Sean Emanuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lillian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2024 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

Helpful
April 05, 2024

Good Very satisfied, with the dealership. Alway have a good experience. Never have a problem and my kia adviser is Jeffrey. He always does a wonder for job. I never have a issue with my vehic More

by ASHLEY.LEON622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey.
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Apr 05, 2024 -

Hollywood Kia responded

Thank you so much, Ashley, for your kind words for Jeffrey and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

Helpful
April 05, 2024

Amazing customer service Especially Hector Sylvester that did above and beyond in the transaction, explained all the new gadgets and made it very easy More

by ILANKEDEM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yair Bitton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Loszynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector
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Apr 07, 2024 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad Hector had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

Helpful
April 04, 2024

Was very polite and very helpful Take time to make sure you're car was look after the right way More

by Jacquelinejohnson954@gmail.com
Recommend Dealer
Yes
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Apr 04, 2024 -

Hollywood Kia responded

Thank you, Jacqueline. We appreciate your business and look forward to serving you again! wecare@hollywoodkia.com

Helpful
April 02, 2024

Came in to get my car serviced and I was greeted immediately and helped out in a very quick and efficient manner by Chris Lopez. I loved my experience and look to keep going back every time I need s More

by MAIKEL ACOSTA
Recommend Dealer
Yes
Employees Worked With
Chris Lopez
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Apr 02, 2024 -

Hollywood Kia responded

Thank you so much for your kind words, Maikel, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

Helpful
April 02, 2024

He is the most professional and courteous associate I've ever worked with at a dealership/service center. He is the reason I come back for my scheduled maintenance and not to a local shop. More

by marclarosa
Recommend Dealer
Yes
Employees Worked With
Chris Lopez
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Apr 02, 2024 -

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

Helpful
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