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Honda Universe
Lakewood Township, NJ
1,885 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,885 reviews
September 15, 2025
It was great at the dealership. Nick was great.and dan was great. I will come back. Nick was great.and dan was great. I will come back. More
by HAHNROBERTF
Verified Customer
September 11, 2025
Everyone very helpful, very patient. Was not pushy at all, honest. Shout out to Danny! Was not pushy at all, honest. Shout out to Danny! More
by MALX.HABER
September 06, 2025
Had tires put on. They damaged multiple rims installing then attempted to “repair” them and sprayed matte paint on my gloss rims no clear coat even it just scraped of They damaged multiple rims installing then attempted to “repair” them and sprayed matte paint on my gloss rims no clear coat even it just scraped off. Definitely would not let them touch my car again More
by ANDREWBOTWINICK
Employees Worked With
September 05, 2025
This was my 3rd times trade- in a new leasing car since 2020 with Neil. He was the best listener and great patience with my communication by writing. and also Honda Universe staffers and services dept. w 2020 with Neil. He was the best listener and great patience with my communication by writing. and also Honda Universe staffers and services dept. were great and friendly! I will come back for my next new trade-in in the future! More
by BJENNI5764
Employees Worked With
September 02, 2025
Friendly car dealership providing reliable vehicles, expert guidance, fair pricing, and a stress-free purchasing process. expert guidance, fair pricing, and a stress-free purchasing process. More
by Kalyani2513
Employees Worked With
August 30, 2025
Though I didn't spend a ton of time there, Naresh (the salesman) understood my concerns with my old vehicle, and gave me a great deal to get out of the old loan and give me the same loan with my new vehic salesman) understood my concerns with my old vehicle, and gave me a great deal to get out of the old loan and give me the same loan with my new vehicle. He went over all the details of the breakdown of the car loan, the warranty, and the features of the vehicle. This dealership is in a rich location, so they do get a lot of sales, and keep the lots clean (as opposed to other dealers that have pot holes all over the place). I would recommend this dealership to anyone. They negotiate to your liking, and they don't hit you with a ton of fees. More
by Devasish Das
August 28, 2025
Was a really great and efficient car purchase experience. Would definitely recommend to a friend. Would definitely recommend to a friend. More
by MITCHELLSNOW777
August 26, 2025
Inder was patient and helpful with getting my partner and I our brand new vehicles. and I our brand new vehicles. More
by MLFALKEN
Employees Worked With
August 26, 2025
- Parts not ordered in time which were purchased while buying the car - Was not given a clear number on how much that part was costing until the last moment - Car was not washed properly before delivery buying the car - Was not given a clear number on how much that part was costing until the last moment - Car was not washed properly before delivery (still has tree sap) - Name on the temporary registration was not correct; called in to inform the same but that message was not communicated to others at the dealership. - Finance dept was ok no issues. More
by SR
August 22, 2025
I believe that the dealership and especially Reimer, our sales person accommodated all our requests as well as as possible to provide us with the best vehicle and terms of service. Honda Universe has provid sales person accommodated all our requests as well as as possible to provide us with the best vehicle and terms of service. Honda Universe has provided us with service with our previous vehicle and we have always been very pleased with their service department. More
by Carol
