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Honda Universe
Lakewood Township, NJ
1,863 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,863 reviews
January 26, 2021
Absolutly incredible! Would buy a car from Emily again!! She is super awesome and deserves a raise for going above and beyond for the customer She is super awesome and deserves a raise for going above and beyond for the customer More
by POMEROYHARRY277
Verified CustomerEmployees Worked With
Emily Esposito
January 26, 2021
Was one of the best service experiences I ever had the Woman Lisa was great I will always service my car there.Also the manager Nick and Don the service manager answered all my questions. Don was very hel Woman Lisa was great I will always service my car there.Also the manager Nick and Don the service manager answered all my questions. Don was very helpful. More
by NICKSALERNO831
Employees Worked With
Lisa and Nick
January 23, 2021
Service was outstanding- couldn’t be more happy with my service rep. Lisa. Will definitely have my Honda services again at Honda U. in the future service rep. Lisa. Will definitely have my Honda services again at Honda U. in the future More
by Jimk725
Employees Worked With
Lisa in Service Department
January 22, 2021
Great service every time I come in. Always satisfied with the service and fair pricing. The wait times for the service is never too long. the service and fair pricing. The wait times for the service is never too long. More
by kseymou02
Employees Worked With
January 22, 2021
Our experience @ Honda Universe went quickly and smoothly , Management John McGraw handled all our issues ,we traded in our car and were in our new vehicle and out of the parking lot in less than 3 smoothly , Management John McGraw handled all our issues ,we traded in our car and were in our new vehicle and out of the parking lot in less than 3 hours...A++ service.... More
by B & N
January 21, 2021
Honda universe was by far one of the best dealerships I have ever dealt with. I highly recommend them. Thank you for helping me find my truck have ever dealt with. I highly recommend them. Thank you for helping me find my truck More
by SHANNAP26
January 21, 2021
Steve was super helpful in the purchase of my new car. If we didn’t understand something he made sure we understood it. Buying a car is a big purchase and I am glad that he made me feel confident in doing so we didn’t understand something he made sure we understood it. Buying a car is a big purchase and I am glad that he made me feel confident in doing so! More
by BRITT HALL
Employees Worked With
January 21, 2021
I give Honda Universe a five star rating all around for sales and service. If I purchased another Honda, I would hope I can buy it through Honda Universe as long as it is a fair price. Their service depart sales and service. If I purchased another Honda, I would hope I can buy it through Honda Universe as long as it is a fair price. Their service department is a pleasure to do busy with. It is an excellent dealership. More
by GRHRYVNIAK
Employees Worked With
January 21, 2021
It is always a pleasure working with John. He really makes the car buying process easy. Takes care of all the details and is always friendly and professional. makes the car buying process easy. Takes care of all the details and is always friendly and professional. More
by mattyg
January 21, 2021
Awesome experience - Neil and the entire Honda Universe team we’re professional, detail oriented and extremely accommodating. I will continue to recommend and remain loyal in the future team we’re professional, detail oriented and extremely accommodating. I will continue to recommend and remain loyal in the future More
by COACHBOYCE22
Employees Worked With
Other Employees :
Neil Goldstein, Yvette Rivera-Coates, Paul Dugan, Bryant Carrero, Daryl Colatrella
