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Honda Universe
Lakewood Township, NJ
1,857 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,857 reviews
January 21, 2021
It is always a pleasure working with John. He really makes the car buying process easy. Takes care of all the details and is always friendly and professional. makes the car buying process easy. Takes care of all the details and is always friendly and professional. More
by mattyg
January 21, 2021
Steve was super helpful in the purchase of my new car. If we didn’t understand something he made sure we understood it. Buying a car is a big purchase and I am glad that he made me feel confident in doing so we didn’t understand something he made sure we understood it. Buying a car is a big purchase and I am glad that he made me feel confident in doing so! More
by BRITT HALL
Verified CustomerEmployees Worked With
January 21, 2021
I give Honda Universe a five star rating all around for sales and service. If I purchased another Honda, I would hope I can buy it through Honda Universe as long as it is a fair price. Their service depart sales and service. If I purchased another Honda, I would hope I can buy it through Honda Universe as long as it is a fair price. Their service department is a pleasure to do busy with. It is an excellent dealership. More
by GRHRYVNIAK
Employees Worked With
January 21, 2021
Awesome experience - Neil and the entire Honda Universe team we’re professional, detail oriented and extremely accommodating. I will continue to recommend and remain loyal in the future team we’re professional, detail oriented and extremely accommodating. I will continue to recommend and remain loyal in the future More
by COACHBOYCE22
Employees Worked With
Other Employees :
Neil Goldstein, Yvette Rivera-Coates, Paul Dugan, Bryant Carrero, Daryl Colatrella
January 20, 2021
Service Dept is super awesome. The staff is always kind and friendly. Ms. Lisa is the bestest of them all. Great service provided by a great staff. and friendly. Ms. Lisa is the bestest of them all. Great service provided by a great staff. More
by BLACKCAT08701
Employees Worked With
Lisa
January 19, 2021
Our service for my first visit was far superior then the other Honda dealers. I had a great experience and one associate stuck in my mind as being the leader of great service is Lisa. other Honda dealers. I had a great experience and one associate stuck in my mind as being the leader of great service is Lisa. More
by EJDUFFMAN
Employees Worked With
Lisa at your service desk
January 19, 2021
I was told the that diagnostic check would be dropped from my bill which it wasn’t. Honda prices are excessive to what is available. I will be bringing my car to another Mechanic as I did before. from my bill which it wasn’t. Honda prices are excessive to what is available. I will be bringing my car to another Mechanic as I did before. More
by AJONES1013
Employees Worked With
Everyone was very nice though
January 19, 2021
Yvette made me feel at ease and never once made me feel pressure getting into a new vehicle! She was amazing and worked so hard to get me exactly what I was looking for. If anyone is in the market for a ve pressure getting into a new vehicle! She was amazing and worked so hard to get me exactly what I was looking for. If anyone is in the market for a vehicle, I would 100% recommend seeing her! More
by megjaclee
Employees Worked With
Yvette Rivera-Coates
January 19, 2021
Went in to look at two cars today and was treated like a VIP. John McGraw set us up with Neil Goldstein and both men went out of their way to help us make a great deal. We highly recommend this dealership! VIP. John McGraw set us up with Neil Goldstein and both men went out of their way to help us make a great deal. We highly recommend this dealership! Ask for John, he’ll set you up for an easy purchase. More
by Dlweber94
