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Honda Universe
Lakewood Township, NJ
1,863 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,863 reviews
January 12, 2021
The people in this agency were very knowable about their product and features. They went out of their way to find the color of the car we wanted. Their telephone stay were also great product and features. They went out of their way to find the color of the car we wanted. Their telephone stay were also great More
by welcome10
Verified CustomerEmployees Worked With
January 12, 2021
Total satisfaction for my car.thank you God bless you all. Im using my car in excellent condition. The only thing always come up is the collision detector sensor. But over all is good all. Im using my car in excellent condition. The only thing always come up is the collision detector sensor. But over all is good More
by CUTIESAL78
January 12, 2021
We are pleased with the service we received at Honda Universe. The car was taken in promptly and serviced which included a road test. Everyone was friendly and the waiting area was comfortable and clean Universe. The car was taken in promptly and serviced which included a road test. Everyone was friendly and the waiting area was comfortable and clean. More
by FERDELANCE09
Employees Worked With
Paul Dugan
January 12, 2021
Very satisfying experience at Honda Universe. The Sales Consultant, Danny Patel, was very professional and knowledgeable. He provided purchase vs lease options for my consideration. Consultant, Danny Patel, was very professional and knowledgeable. He provided purchase vs lease options for my consideration. More
by SEASHOREPAT
January 12, 2021
I do not like being forced to write reviews, however, this dealership beat the below Truecar price that I had been given by another dealership. this dealership beat the below Truecar price that I had been given by another dealership. More
by RAECAN8
Employees Worked With
January 12, 2021
I had to drop my 2014 Accord off for a recall, Tony in the service department was an absolute pleasure to deal with. Very professional, courteous, and a genuinely nice guy overall. Made me feel really com the service department was an absolute pleasure to deal with. Very professional, courteous, and a genuinely nice guy overall. Made me feel really comfortable leaving my car there for work. More
by TCONNO1047
Employees Worked With
Tony
January 12, 2021
Honda Universe was excellent with having all the paper work prepared and ready for our arrival. It was a pleasurable experience working with Neil Goldstein. work prepared and ready for our arrival. It was a pleasurable experience working with Neil Goldstein. More
by EUGENE.PANISSIDI
January 12, 2021
service was excellent the wait was not long, clean waiting area with virus protocols were followed. kept up to date on service by text and in person waiting area with virus protocols were followed. kept up to date on service by text and in person More
by mtoc108
Employees Worked With
service rep young female
January 11, 2021
I appreciate these people for being upfront, courteous and friendly. They perform their duties during this pandemic with ease. I recommend Honda not only for service but the cars are great too. and friendly. They perform their duties during this pandemic with ease. I recommend Honda not only for service but the cars are great too. More
by DANPARDOFF
Employees Worked With
