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Honda Universe
Lakewood Township, NJ
1,863 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,863 reviews
January 11, 2021
They treated the customer in a friendly and inviting way. Greeted as soon as I entered the building and addressed the reason for coming in. Greeted as soon as I entered the building and addressed the reason for coming in. More
by MEARLY2
Verified CustomerEmployees Worked With
January 11, 2021
Lisa was knowledgeable and the service was quick. Most people were following covid guidelines. Overall it was a good experience. Thanks have a nice day. people were following covid guidelines. Overall it was a good experience. Thanks have a nice day. More
by KHILL704
Employees Worked With
Lisa in service
January 11, 2021
The checkin was very efficient and prompt. Dealership was very neat and clean. Cost was vert reasonable. Would recommend dealer to others. Convenient appointment scheduling very neat and clean. Cost was vert reasonable. Would recommend dealer to others. Convenient appointment scheduling More
by CCARUSO
Employees Worked With
Yvette Rivera-Coates
January 11, 2021
The service department was excellent. Explained everything and costs, no surprises. Had an appointment and my car was taken care of at my appointment time. everything and costs, no surprises. Had an appointment and my car was taken care of at my appointment time. More
by CMFRANCEN
Employees Worked With
Jessica Ramos
January 11, 2021
All information that provided was exactly what was on paperwork and car was waiting for me all clean when I arrived! Neil, Nick and Staff were great! paperwork and car was waiting for me all clean when I arrived! Neil, Nick and Staff were great! More
by GRAVES99
January 11, 2021
Great experience. Everyone was professional and very pleasant to deal with.. The financing process was well organized and completed in a very timely and efficient manner. pleasant to deal with.. The financing process was well organized and completed in a very timely and efficient manner. More
by BARBARA.KOZLOW21
January 11, 2021
Experience was great and done in a timely manor! Very friendly and accommodating! Thought I’d be paying for oil change but I was very surprised when Diane said it was covered, even better! friendly and accommodating! Thought I’d be paying for oil change but I was very surprised when Diane said it was covered, even better! More
by VIOLETRBUTLER
Employees Worked With
Diane Barnett
January 11, 2021
The auto service was very easy and complete. Every body in service had a great aditude, and explained the complete service that had to done,and also checked the car if it needed any other service. in service had a great aditude, and explained the complete service that had to done,and also checked the car if it needed any other service. More
by THECOUNTRYBAKERY1
Employees Worked With
While waiting for my car in the auto show room not one person ask me if l needed anything, and I waited about a half hour.
January 11, 2021
Excellent experience with Daryl. Everything was quick, professional and enjoyable. I appreciated how quickly the entire procedure went. This is my 4th lease from Universe professional and enjoyable. I appreciated how quickly the entire procedure went. This is my 4th lease from Universe More
by ROBSCHAAFSTUCCO
January 11, 2021
The service reps were thoughtful and courteous. Everything was explained to me before the work began.. Every visit to the service area is good.. The waiting area was warm and clean. Everything was explained to me before the work began.. Every visit to the service area is good.. The waiting area was warm and clean. More
by KWalt152
Employees Worked With
Lisa B ?????
