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Honda Universe
Lakewood Township, NJ
1,854 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,854 reviews
September 27, 2019
Customer service I was in for service and it was a pleasure from the time i drove into the service drive and met Lisa. She was a pleasure to work with she explained ev I was in for service and it was a pleasure from the time i drove into the service drive and met Lisa. She was a pleasure to work with she explained everything in detail what i needed and It was seamless. Also john McGraw came out to meet with me to see how my experience was. He also was a pleasure to talk to i felt like a guest in there home not a customer. I would recommend this dealership to all my friends and family. More
by Chrissy G
September 27, 2019
Great service Staff was courteous, friendly and knowledgeable. They Helped me in anyway they could to make my new purchase possible! Thank you so much I will make s Staff was courteous, friendly and knowledgeable. They Helped me in anyway they could to make my new purchase possible! Thank you so much I will make sure to tell all my friends and family to come to Honda universe More
by Tom0824
September 24, 2019
Great Customer Service I called and spoke to John McGraw. I had alot of questions about purchasing a car for my daughter. He was very knowledgeable and funny too. He answere I called and spoke to John McGraw. I had alot of questions about purchasing a car for my daughter. He was very knowledgeable and funny too. He answered every one of my questions. I haven't purchased a car yet but I will come in and see John. More
by Caldwell
Employees Worked With
September 19, 2019
Pleasant experience I went to Honda Universe looking for a car for my son and met John McGraw who's knowledge of the products , professionalism, and overall attitude has I went to Honda Universe looking for a car for my son and met John McGraw who's knowledge of the products , professionalism, and overall attitude has me recommending anyone looking for a car to go see him directly. More
by happycamper
Employees Worked With
September 18, 2019
Fantastic Quality John McGraw has made a usually unpleasant experience a fantastic one. I do not always write reviews, but his professionalism, knowledge and overall pl John McGraw has made a usually unpleasant experience a fantastic one. I do not always write reviews, but his professionalism, knowledge and overall pleasant attitude would have me recommend anyone looking for a car to go see him directly. It was easy and was given a great deal. More
by P123
Employees Worked With
September 18, 2019
Great customer service John McGraw and his team of highly skilled professionals are tops in the car business. Great deal! Highly recommended to anyone looking for a quality John McGraw and his team of highly skilled professionals are tops in the car business. Great deal! Highly recommended to anyone looking for a quality experience. More
by Alb123
September 17, 2019
Fast and Easy After doing extensive research, knew I wanted to purchase the Honda CRV for its reliability and safety. I also knew what I wanted to pay. Yvette was e After doing extensive research, knew I wanted to purchase the Honda CRV for its reliability and safety. I also knew what I wanted to pay. Yvette was extremely knowledgeable about the car and made the process quite painless. I leased the car and the financing segment with Rahsaan was also quite painless. I feel I got the car I wanted at the price I wanted. More
by Linda DG
September 16, 2019
Amazing !!! Christina was amazing, she stood by every promise she made. We were so happy with her and the experience my son in law actually purchased that same da Christina was amazing, she stood by every promise she made. We were so happy with her and the experience my son in law actually purchased that same day from her as well. More
by Michael P.
Employees Worked With
Christina Barrett
September 12, 2019
Amazing! Went in with no expectations and my experience was nothing short of amazing. My salesperson Yvette was amazing and got me in my beautiful 2019 Honda C Went in with no expectations and my experience was nothing short of amazing. My salesperson Yvette was amazing and got me in my beautiful 2019 Honda CR-V! More
by Destiny
September 11, 2019
My experience was great in all ways. Everyone was helpful and polite. Yvette was very helpful in getting me just what I wanted. I would recommend Yvette as a great was great in all ways. Everyone was helpful and polite. Yvette was very helpful in getting me just what I wanted. I would recommend Yvette as a great salesperson. More
by Jamariya1
Employees Worked With
Ozzy Rosa, Yvette Rivera-Coates
