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Honda Universe

Lakewood Township, NJ

Overview
Employees
Reviews
Vehicles
4.8
1,873 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,873 reviews

September 17, 2024

Was a repeat customer. .no more. No advice, bad deal. Go elsewhere. Better deals. Buyer's remorse. More

by jax2max
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Danny Patel
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Honda Universe responded

Thank you for taking the time to provide your feedback. We apologize for the less than satisfactory experience you had at our dealership. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.

September 16, 2024

There very helpful with them finding you a car that you would like and find what you need for the car you want More

by ANTOINENICKEY1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bendar
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Sep 16, 2024 -

Honda Universe responded

Thank you for your feedback! We’re glad to hear that our team was helpful in finding the car you wanted and meeting your needs. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!

September 16, 2024

Very professional, very friendly, understanding and working with customer is amazing. Definitely will come back. More

by N.REVINOV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Zerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MiCHAEL Giangregorio
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Sep 17, 2024 -

Honda Universe responded

Thank you so much for your kind words! We’re thrilled to hear that our team provided you with professional, friendly, and understanding service. We look forward to seeing you again and assisting you with anything you need. Your satisfaction is our priority!

September 16, 2024

Friendly attentive dealership, will definitely refer family and friends! Go see Will if you’re looking for a car More

by TATU801
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Irslinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Honda Universe responded

Thank you for the wonderful feedback! We're so glad to hear that you found our service professional, friendly, and understanding. We can’t wait to assist you again and ensure you continue to have a great experience with us. Your satisfaction is very important to us!

September 15, 2024

There was some confusion about what I wanted which took time to fix but it worked out beautifully. More

by MYCOOKIECODY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reimer Leuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Synosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Honda Universe responded

Thank you for your patience and understanding! We’re glad to hear everything worked out beautifully in the end. If you need any further assistance, we're here to help!

September 15, 2024

Everything went very quick and smoothly. The on line saleswomen was fantastic and extremely knowledgeable. More

by MUSTCHEF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2024 -

Honda Universe responded

Thank you for your kind words! We're delighted to hear that everything went quickly and smoothly, and that our online saleswoman was fantastic and knowledgeable. We appreciate your feedback and look forward to serving you again!

September 14, 2024

The buying experience was quick, easy and simple. I would buy from Honda universe again. More

by MAL0820
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Synosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Biello
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Sep 15, 2024 -

Honda Universe responded

Thank you for your feedback! We're thrilled to hear that your buying experience was quick and easy. We look forward to assisting you again at Honda Universe in the future!

September 13, 2024

Very easy transaction and we really like our sales person.. The entire process was very easy More

by CSTILTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2024 -

Honda Universe responded

It’s great to hear that you had an easy and enjoyable experience with us! We’re thrilled that you liked working with your salesperson and found the process smooth. Thank you for your feedback!

September 08, 2024

Everything went quick and easy. it was very easy working with Matt - i would work with him again. More

by RROTEM3
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Synosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Honda Universe responded

We’re glad to hear that everything went smoothly and that you enjoyed working with Matt. We appreciate your positive feedback and look forward to assisting you again in the future!

September 08, 2024

Upfront sales staff and knowledgeable support staff, striving to go the extra mile with courteous service. More

by LEEAWEST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael ?, Yvette Rivera-Coates, Nicholas Biello
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Sep 09, 2024 -

Honda Universe responded

Thank you for your kind words! We're thrilled to hear that our sales and support teams provided you with courteous and knowledgeable service. We always strive to go the extra mile for our customers and appreciate your recognition. If you need anything else, feel free to reach out!

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