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Honda Universe

Lakewood Township, NJ

Overview
Employees
Reviews
Vehicles
4.8
1,855 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,855 reviews

August 07, 2024

I went for an oil change today. Don provided the best customer service ever!! Totally totally recommend to others! More

by Keva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
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Aug 08, 2024 -

Honda Universe responded

Thank you for the great feedback! We're thrilled to hear Don provided excellent service. We appreciate your recommendation and look forward to serving you again!

July 07, 2024

Will, Nick and the team were awesome in helping us find our Passport! Highly recommended More

by Keiron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Irslinger
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Jul 07, 2024 -

Honda Universe responded

Thank you for your kind words! We're thrilled that Will, Nick, and our team could assist you in finding your Passport. If you have any more questions or need further assistance, feel free to reach out. Safe travels in your new vehicle!

July 06, 2024

They ripped me off for $200 in the service department. After telling me the diagnostic would come off my bill, they didn't remove it. So my $650 repair was $850. Never again. More

by afrancesanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa
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Jul 07, 2024 -

Honda Universe responded

Thank you for taking the time to provide your feedback. We apologize for the less than satisfactory experience you had at our dealership. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.

June 21, 2024

Leasing a vehicle can be stressful but working with Neil Goldstein for our 3rd Accord with this dealership is a wonderful experience! More

by phil2323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Honda Universe responded

Thank you so much for your kind words and for choosing to lease your 3rd Accord with us! We're thrilled to hear that Neil Goldstein provided you with a wonderful experience despite the typical stress of leasing a vehicle.

June 21, 2024

alan hooked me up with a great deal on a brand new 2024 honda civic More

by antoniovargas86
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Marin
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Jun 21, 2024 -

Honda Universe responded

Thank you so much for your feedback! We're thrilled to hear that Alan was able to help you with a great deal on a brand new 2024 Honda Civic. Congratulations.

June 20, 2024

Great experience with trading in my car and purchasing a new Accord EXL. No hassle or hard sell with the purchase or finance office. More

by Tony Q
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Honda Universe responded

Thank you for sharing your great experience! We're delighted to hear that your car trade-in and purchase of the new Accord EXL were hassle-free. We appreciate your feedback and look forward to serving you again in the future! Enjoy your new car!

June 20, 2024

Excellent wonderful , Danny was great I have highly recommend Ed him thank you again for your assistance love the car More

by COLLEENDAVELLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bendar
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Jun 21, 2024 -

Honda Universe responded

Thank you for your fantastic review! We're thrilled to hear that Danny provided excellent service and that you're loving your new car. Your recommendation means a lot to us. Thank you again for choosing us!

June 13, 2024

Alan was so helpful and took the time to explain the differences between the models. My son loves his new car!! Thank you for all your help. We really appreciate it. More

by DAWNMH18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Marin
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Jun 13, 2024 -

Honda Universe responded

Thank you for sharing your positive experience! We're delighted to hear that Alan was able to assist you and provide thorough explanations of the different models. We're thrilled your son loves his new car! Your appreciation means a lot to us. Enjoy the new ride!

June 07, 2024

Awesome customer service from Yevette . She answered all my questions and always available to speak with me. Manager came out to great me and thanked me for coming back again for my car nee More

by MCV1026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates
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Jun 08, 2024 -

Honda Universe responded

Thank you for your kind words! We're thrilled to hear that Yevette provided awesome customer service and answered all your questions. It's great to know that our manager made you feel welcomed as well. We appreciate your loyalty and are glad to provide a smooth experience. Looking forward to assisting you with your car needs in the future!

June 07, 2024

Great experience. Knowledgeable and professional sales associates. Easy financing. A smooth and stress free transactions. More

by CRAFTYCHURCHLADY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2024 -

Honda Universe responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with our knowledgeable and professional sales associates. It's wonderful to know that the financing process was easy and the transaction was smooth and stress-free. We appreciate your support and look forward to serving you again in the future!

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