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Honda Universe

Lakewood Township, NJ

4.8
1,851 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,851 reviews

June 13, 2023

Leasing our Pilot was easy, quick and efficient. Everyone we dealt with were professional and answered any questions we had. More

by DAWNLUCIA1219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Corey Bean
Jun 13, 2023 -

Honda Universe responded

Thank you for being a customer of ours! We are so glad to hear about your experience and look forward to seeing you again soon!

June 11, 2023

Great experience, I am completely satisfied. Matt was very helpful and very professional. I recommend to all my friends. More

by TUVIGR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Honda Universe responded

Thank you for sharing your experience with Matt. We are so glad that he was so helpful during your visit!

June 08, 2023

Great service, understood our needs and are working to get the best possible outcome for the customer and themselves. More

by jrfrisch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Honda Universe responded

Thank you for your feedback! We appreciate your kind words.

June 08, 2023

They delivered our veh as promised, timely . Chris was easy to work with and very professional! He knew the product he was selling which made the whole experience a pleasure. More

by GEORGEERTLE2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Cunha, Nico Demaglhaes, Christopher Biello
Jun 08, 2023 -

Honda Universe responded

Chris is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

June 08, 2023

Awesome ! !!! Super friendly and helpful !! I will recommend to anyone looking for a car to stop here first !!! More

by JAKEANDLUKESDAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Bean, Stephen Delpizzo
Jun 08, 2023 -

Honda Universe responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

June 08, 2023

Greatest dealership I have ever been too! Amazing service, honest people. Would highly recommend this dealer !! Especially Steve! More

by JOE.HOFFSOMMER01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Corey Bean, Stephen Delpizzo
Jun 08, 2023 -

Honda Universe responded

Thank you for taking the time to share your experience. We are so glad that Steve was so helpful during your visit!

June 07, 2023

They were very friendly when we walked in. Greeted and ready to help us with are needs. Matt was super helpful More

by EARGENTO24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jun 07, 2023 -

Honda Universe responded

Thank you for taking the time to share your experience. We are so glad that Matt was so helpful during your visit!

June 06, 2023

This is the WORST dealership to buy a car from. I have reached out multiple times to this dealership regarding an issue I have been having for months with my steering wheel and all I have been gett More

by anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John McGraw
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jun 06, 2023 -

Honda Universe responded

Thank you for taking the time to provide your feedback. We apologize for the less than satisfactory experience you had at our dealership and would like the opportunity to speak with you and make things right.

June 05, 2023

very kind considerate and helpful when i was looking for a Honda for my daughter. i am trying to decide to lease or purchase. he was very thorough while explaining all of the details. More

by kat130SR
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Honda Universe responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

June 05, 2023

Seemed incredibly petty/judge of character of the dealership in their refusal to accommodate free shipping on my title and documentation after purchasing a 2023 SUV More

by TONYCAVVZ
Recommend Dealer
No
Employees Worked With
Al Cunha
Jun 05, 2023 -

Honda Universe responded

Thank you for taking the time to provide your feedback. We apologize for the less than satisfactory experience you had at our dealership and would like the opportunity to speak with you and make things right. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.

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