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Honda Universe

Lakewood Township, NJ

4.8
1,686 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,686 reviews

January 04, 2022

Smooth transaction. I knew the car I wanted and I left with it 2 hours later. More

by JILLKULLY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Al Cunha, Greg Groeller
Jan 05, 2022 -

Honda Universe responded

Thank you for the great review, we're glad to know that your transaction was smooth, and you were able to leave with the car you wanted 2 hours later. Thanks again!

January 04, 2022

Excellent sales and product knowledge. Matt was very professional and made my decision less hectic. More

by PPB Car Traveler
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jan 05, 2022 -

Honda Universe responded

Thanks for sharing your feedback. It's wonderful to hear that Matt was very professional and he made your decision less hectic. Please let us know if we can do anything else to help!

January 04, 2022

Very smooth transition from selling our car to dealer Very smooth transition from selling our car to dealer and purchase on new car. It went well.. More

by CWPIN1952
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Glenn Swenson
Jan 05, 2022 -

Honda Universe responded

It's a pleasure to hear that our team made everything smooth for your trade in, and your new car purchase. We really enjoy hearing that you're pleased with everything. Thanks!

January 04, 2022

The people I'm this dealership were super understand of my circumstances and was great at dealing with it. They understood my preference and worked me me accordingly More

by EEM13.EE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Ryan Marter
Jan 05, 2022 -

Honda Universe responded

Thanks for sharing your feedback, it's wonderful to know that our team was very helpful to you!

January 04, 2022

Visit to Honda Universe for tire repair, while on my way to customer waiting area, spotted a new Passport. That led to conversation with Matt Van Pelt and the purchase of the Passport. We also dealt with N More

by CWPIN1952
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jan 05, 2022 -

Honda Universe responded

Thanks for telling us about your service visit. It's so nice to know that Matt and Nick were very helpful, and you're satisfied with everything. Thanks again for the terrific 5-star rating!

January 04, 2022

Joe Hanily came up to me when I was getting my car serviced a few months back. Told me he could get me into a new car. I was very hesitant, but he continued to follow up with me day in and day out, al More

by POMEROYHARRY277
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Nico Demaglhaes
Jan 05, 2022 -

Honda Universe responded

We're glad to know that Joe Hanily has been very informative and helpful with your needs. Thanks for your kind remarks for him and we really enjoy hearing that you're super satisfied with everything. Thanks for choosing our dealership for two vehicle purchases, and we'll look forward to helping you again with any future needs.

January 04, 2022

I am very happy with my lease and I appreciate Nick at Honda. He helped me in finding the car I loved and wanted and at a fair price. He didn't gauge me like all of the other Honda dealerships tried to More

by PALMIERI1219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Salerno, Al Cunha
Jan 05, 2022 -

Honda Universe responded

It's great to hear that Nick was able to help you find a car you love, at a fair price. We enjoy knowing that he was a pleasure to work with and you're pleased with everything. Thanks for the terrific 5-star rating as well.

December 31, 2021

The entire experience was pleasant. Yvette was a pleasure to work with. I would recommend Honda Universe to anyone in the market for a Honda. More

by bhuskey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jan 01, 2022 -

Honda Universe responded

Thanks for sharing your feedback. It's wonderful to hear that Yvette was a pleasure to work with, and you're willing to recommend us so highly as well.

December 31, 2021

Danny Patel is great. The whole experience of leasing this car as in the past, has been outstanding. More

by PAULBARNOSKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jan 01, 2022 -

Honda Universe responded

Thank you for saying that Danny Patel is great and you enjoy leasing with us. Thanks again!

December 30, 2021

I had the pleasure of working with Yvette in sales. She was absolutely amazing. Explained everything and I felt comfortable with my purchase. I will definitely be back to do more business with Honda in the More

by MREDDING1986
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Rivera-Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Dec 31, 2021 -

Honda Universe responded

We're glad to know the Yvette was amazing, and able to explain everything, and you felt comfortable. It's also great to know that you're willing to choose us for your future business. Thanks for the great 5-star rating!

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