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Honda Universe

Lakewood Township, NJ

4.8
1,699 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,699 reviews

January 13, 2022

He was very friendly and helpful to get me a car. He really cares for his customers More

by Michael_Rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Marter
Jan 14, 2022 -

Honda Universe responded

It's so nice to hear that our team member was very friendly and helpful, and you felt well cared for. Thanks for the great review!

January 11, 2022

This is my 3rd car with Honda and I will not go anywhere else! very pleased More

by GYMDANA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jan 12, 2022 -

Honda Universe responded

We really appreciate your loyalty to our dealership and we're glad to know that you're pleased with everything. Thanks so much for the 5-star rating!

January 06, 2022

Gustavo was a great salesman, very friendly and helpful. I would recommend him to friends and family. More

by LYNNCNANN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cunha, Gustavo Avelino
Jan 07, 2022 -

Honda Universe responded

We're so glad to hear that Gustavo was very friendly and helpful, and you're willing to recommend him as well. Thanks for the great review!

January 04, 2022

Smooth transaction. I knew the car I wanted and I left with it 2 hours later. More

by JILLKULLY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Al Cunha, Greg Groeller
Jan 05, 2022 -

Honda Universe responded

Thank you for the great review, we're glad to know that your transaction was smooth, and you were able to leave with the car you wanted 2 hours later. Thanks again!

January 04, 2022

Excellent sales and product knowledge. Matt was very professional and made my decision less hectic. More

by PPB Car Traveler
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jan 05, 2022 -

Honda Universe responded

Thanks for sharing your feedback. It's wonderful to hear that Matt was very professional and he made your decision less hectic. Please let us know if we can do anything else to help!

January 04, 2022

Very smooth transition from selling our car to dealer Very smooth transition from selling our car to dealer and purchase on new car. It went well.. More

by CWPIN1952
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Glenn Swenson
Jan 05, 2022 -

Honda Universe responded

It's a pleasure to hear that our team made everything smooth for your trade in, and your new car purchase. We really enjoy hearing that you're pleased with everything. Thanks!

January 04, 2022

The people I'm this dealership were super understand of my circumstances and was great at dealing with it. They understood my preference and worked me me accordingly More

by EEM13.EE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Ryan Marter
Jan 05, 2022 -

Honda Universe responded

Thanks for sharing your feedback, it's wonderful to know that our team was very helpful to you!

January 04, 2022

Visit to Honda Universe for tire repair, while on my way to customer waiting area, spotted a new Passport. That led to conversation with Matt Van Pelt and the purchase of the Passport. We also dealt with N More

by CWPIN1952
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jan 05, 2022 -

Honda Universe responded

Thanks for telling us about your service visit. It's so nice to know that Matt and Nick were very helpful, and you're satisfied with everything. Thanks again for the terrific 5-star rating!

January 04, 2022

Joe Hanily came up to me when I was getting my car serviced a few months back. Told me he could get me into a new car. I was very hesitant, but he continued to follow up with me day in and day out, al More

by POMEROYHARRY277
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Nico Demaglhaes
Jan 05, 2022 -

Honda Universe responded

We're glad to know that Joe Hanily has been very informative and helpful with your needs. Thanks for your kind remarks for him and we really enjoy hearing that you're super satisfied with everything. Thanks for choosing our dealership for two vehicle purchases, and we'll look forward to helping you again with any future needs.

January 04, 2022

I am very happy with my lease and I appreciate Nick at Honda. He helped me in finding the car I loved and wanted and at a fair price. He didn't gauge me like all of the other Honda dealerships tried to More

by PALMIERI1219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Salerno, Al Cunha
Jan 05, 2022 -

Honda Universe responded

It's great to hear that Nick was able to help you find a car you love, at a fair price. We enjoy knowing that he was a pleasure to work with and you're pleased with everything. Thanks for the terrific 5-star rating as well.

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