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Honda Universe

Lakewood Township, NJ

4.8
1,857 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,857 reviews

June 09, 2022

Easy to do business with. Yvette is a nice lady who walked me through the process. More

by ROBERTGJANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Yvette Rivera-Coates, Glenn Swenson
Jun 09, 2022 -

Honda Universe responded

It's wonderful to hear that Yvette was so helpful and you're pleased with everything. Thanks!

June 06, 2022

Great customer service from Yvette really helped me pick the best car for me , if your looking for someone to help you she is definitely you’re girl. Thank you again Yvette and glen and nico More

by Chasityrose98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates, Glenn Swenson, Nico Demaglhaes
Jun 07, 2022 -

Honda Universe responded

We're so glad to hear that Yvette provided you with great customer service, and you found glen and nico to be helpful too. Thanks for sharing your kind remarks!

June 06, 2022

Yvette has help me three times now with buying my card and she’s been amazing everytime , she not only guided me in making the right decision for me but also was very helpful with information in regards o More

by Chasityrose98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates, Glenn Swenson, Nico Demaglhaes
Jun 06, 2022 -

Honda Universe responded

Thanks for sharing your feedback, it's great to know that Yvette has been so helpful to you. Thanks for your kind words for nico and glen as well.

June 04, 2022

She did a great job answering our questions Later when we came in to get our license plates she put them on the car and took care of a minor problem with the window washer blades More

by JOHNPETIT55
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jun 05, 2022 -

Honda Universe responded

Thanks for telling us that you had a good experience, and our service team was very helpful with your questions as well.

June 02, 2022

I had a great experience working with Mike Manfre and the entire team. Would highly recommend! More

by GOMMI22
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Michael Manfre
Jun 02, 2022 -

Honda Universe responded

We're glad to hear that Mike Manfre and our entire team was so helpful, and you're willing to recommend Honda Universe so highly! Thanks.

May 26, 2022

Sue made our experience a comfortable one. She explained our transaction in detail. Her attitude was nothing but kind and patient. We didn't feel pressured to buy as some people experienced at More

by JOYCE0725
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
May 26, 2022 -

Honda Universe responded

It's wonderful to know that Sue made your experience comfortable and she was kind and patient. It's such a pleasure to know that you didn't feel pressured and you've purchased you second car from us. Thanks for your loyalty and we really appreciate your awesome recommendation as well.

May 26, 2022

Amy went above and beyond to help me find the perfect vehicle for me and my family. More

by KMWILLIAMS0219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
May 26, 2022 -

Honda Universe responded

We're so glad to hear that Amy went above and beyond to help you find the perfect vehicle for your needs. Congratulations!

May 25, 2022

Really good dealership love the way they wrok. Will come back in future.had great experience. More

by MAULIKTHAKAR628
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
May 25, 2022 -

Honda Universe responded

It's wonderful to hear that our team was really helpful and we'll look forward to helping you again with any future needs.

May 24, 2022

Yvette got everything done in a timely manner and got me an amazing deal on my new Honda Accord More

by OSCAR9233
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cunha, Yvette Rivera-Coates
May 24, 2022 -

Honda Universe responded

Thanks for sharing your kind remarks about Yvette. We're very glad to know that everything was done in a timely manner and you received an amazing deal as well. Congratulations on your new Honda Accord!

May 22, 2022

This dealership goes above and beyond to make sure you get exactly what you want and the deal you need. They are extremely friendly and caring. Not your typical car dealership! Nick Salerno, Glenn Swen More

by robynw2202
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noemi, Glenn Swenson
May 22, 2022 -

Honda Universe responded

It's great to hear that our team at Honda Universe goes above and beyond to make sure our customers are pleased. Thanks for saying that everyone is extremely friend and caring, and Nick Salerno, Glenn Swenson, and Neil were very helpful with your needs.

May 22, 2022 -

robynw2202 responded

Quite honestly there arent enough words to describe how beyond helpful and caring they were! I walked in with an almost impossible situation and they made it happen. So grateful for them.

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