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Honda Universe
Lakewood Township, NJ
1,859 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,859 reviews
March 17, 2022
This was my first time purchasing a new car and Jose went above and beyond to make the process as easy and simple! I would highly recommend above and beyond to make the process as easy and simple! I would highly recommend More
by JOANNAMRTINEZL
Verified Customer
March 16, 2022
I have leased several cars from Honda Universe and I have sent family and friends there over the years. I always call John McGraw and he makes the car buying experience pleasant. sent family and friends there over the years. I always call John McGraw and he makes the car buying experience pleasant. More
by Caldwell
March 16, 2022
Matt services was outstanding. He was able to get me something better, very friendly & very professional. He was able to get me something better, very friendly & very professional. More
by LABRIABATES
March 15, 2022
We’re able to help me out with what I was looking for all within my price point within my price point More
by MATTHEWJ1256
Employees Worked With
Other Employees :
Al Cunha, Glenn Swenson, Ryan Marter, Brian D'Zio
March 15, 2022
Excellent and professional service. The process was easy and stress free. The best dealership in NJ. The process was easy and stress free. The best dealership in NJ. More
by GOLDSTEIN.HARLI
March 13, 2022
Do yourself a favor … Runnnn ! !! As a business owner and owning many cars for it, I can say that this dealer was the must horrible experience with any I had. Everything was jus !! As a business owner and owning many cars for it, I can say that this dealer was the must horrible experience with any I had. Everything was just wrong from the begging to the end … Overall, customer service is just the worst!! and we had problems with the car key since the first day, After many trips to there to get one key made and the other key fix and been miss treated, I can say that I will never go back there and I won’t recommend this dealer to anyone !!! I just purchased another car at deferent dealer and I can say they have customer service ! everything was clear from the starting process to the end.. Just asking to be treated with respect specially while you are in such big moment like buying a car! Just remember people … don’t let they treat you like you are doing you a favor because they are not!! you are doing it to them!! so request respect!! More
by sandrafarrington
March 09, 2022
John McGraw was so helpful and understanding. He helped me find exactly what I was looking for without pressuring me. It was a great experience that is normally a very stressful decision. He helped me find exactly what I was looking for without pressuring me. It was a great experience that is normally a very stressful decision. More
by P123
Employees Worked With
March 05, 2022
One of the best dealership experiences I have had. Cane from out of state and within a couple hours a test drive and deal for my new car was made. Very personal staff. 100% happy Cane from out of state and within a couple hours a test drive and deal for my new car was made. Very personal staff. 100% happy More
by JSTRICOFF
March 05, 2022
Wonderful car buying experience! I was able to come to a deal quickly and did not feel any pressure to buy. Would recommend this dealership to anyone I was able to come to a deal quickly and did not feel any pressure to buy. Would recommend this dealership to anyone More
by Rachel
March 04, 2022
I had a choice between 2 dealerships and the promptness of Honda Universe won my business of Honda Universe won my business More
by JARRODFUHRING
