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Honda Universe
Lakewood Township, NJ
1,864 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,864 reviews
August 23, 2021
Jose was very honest and informative. We got an awesome deal. He was also very knowledgeable in the area. Explained technologies differences between models. Great. deal. He was also very knowledgeable in the area. Explained technologies differences between models. Great. More
by LEETSTARS
Verified Customer
August 18, 2021
Our salesman greg was terrible. As soon as we sighned the paperwork he became mean and aggressive when we asked questions. He lied abou things and when we called him out he was aggressive! Today I went to paperwork he became mean and aggressive when we asked questions. He lied abou things and when we called him out he was aggressive! Today I went to the service for a few things and they totally lied to me about needing a new tire. Luckily i took it to a reputable place for a second opinion. More
by JOECALVITTI
Employees Worked With
Greg, Al Cunha
August 17, 2021
Was able to find the truck I wanted it, even though ran into couples hiccups but the manger John and salesman Matt were able to work with me to solves it! into couples hiccups but the manger John and salesman Matt were able to work with me to solves it! More
by threelin888
August 05, 2021
Service was fast, responsive and polite. No pressure or hassles. Service was fast, responsive and polite. No pressure or hassles. Service was fast, responsive and polite. No pressure or hassles. hassles. Service was fast, responsive and polite. No pressure or hassles. Service was fast, responsive and polite. No pressure or hassles. More
by JOHNC898
August 04, 2021
My salesman Danny Patel was very knowledgeable n made me feel at ease with the purchase of my Honda CR-V touring with exchanging my Honda CR-V lx feel at ease with the purchase of my Honda CR-V touring with exchanging my Honda CR-V lx More
by LIZD618
August 04, 2021
Matt van pelt was very good explaining our options and as always rashaun is a favorite he has our sales go to person for 3 deals always rashaun is a favorite he has our sales go to person for 3 deals More
by RRMAC335
August 03, 2021
All the people there are extremely polite and very friendly! I highly recommend that store if you are looking for doing a great deal, that’s the place! friendly! I highly recommend that store if you are looking for doing a great deal, that’s the place! More
by MORENAROSA1957
August 03, 2021
Great service great deals very professional right on time and they got me the best deal possible thanks Honda for such a nice experience will send my friend and family time and they got me the best deal possible thanks Honda for such a nice experience will send my friend and family More
by NEHADELFEKY
August 03, 2021
I can’t remember the name of the woman who was running the service desk. Maybe Lisa? Not sure. Anyway she did a great job checking me in and out, and showed me the way to the service lounge. As for servic the service desk. Maybe Lisa? Not sure. Anyway she did a great job checking me in and out, and showed me the way to the service lounge. As for service it was done on time, and I appreciate that. It was Lisa? who gave me the time estimate. She’s a gem. Hang onto her. More
by MAUREEN19576
Employees Worked With
The woman at the service desk. Not sure of name.
August 03, 2021
Excellent experience! Matt was awesome, straight forward easy transaction. I got exactly what I wanted with my new car. I’m looking forward to excellent SERVICE experiences! easy transaction. I got exactly what I wanted with my new car. I’m looking forward to excellent SERVICE experiences! More
by KRISTINE C
