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Honda Universe

Lakewood Township, NJ

4.8
1,865 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,865 reviews

August 03, 2021

Excellent experience! Matt was awesome, straight forward easy transaction. I got exactly what I wanted with my new car. I’m looking forward to excellent SERVICE experiences! More

by KRISTINE C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Glenn Swenson
Aug 04, 2021 -

Honda Universe responded

Thanks for telling us about your recent visit. It's a pleasure to hear that Matt was awesome and he made sure your transaction was very straight forward and you received excellent service. Thanks again!

July 31, 2021

Matt was very welcoming and knowledgeable. Got straight to the point and helped me choose the car that was best for me. Very happy with my purchase. More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Aug 01, 2021 -

Honda Universe responded

Thank you for telling us that Matt was very welcoming and knowledgeable. It's great to hear that he made everything easy and you're happy with your purchase. Thanks again!

July 30, 2021

Greg was such an amazing sales man! He made me feel so confident and happy about my car choice I felt like I was in control! 100/10 recommend!!!! More

by LILIAN.LOPEZ0316
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jul 30, 2021 -

Honda Universe responded

It's wonderful to hear that Greg was so helpful and you're pleased with everything. Thanks for the terrific recommendation as well.

July 29, 2021

Glenn, Matt and Rahsaan were so professional! Matt met my daughter and I outside and talked to us like he knew us for years. Glenn made us feel extremely comfortable and kept us laughing. This is my first br More

by reginaeason859
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Swenson
Jul 29, 2021 -

reginaeason859 responded

Thanks Glenn, Matt and Rahsaan for everything!! I was very pleased with your service!!

Jul 30, 2021 -

Honda Universe responded

It's so nice to know that Glenn, Matt and Rahsaan were very helpful to you and your daughter. Thanks for sharing your kind review and congratulations on the first car purchase! Thanks for the terrific recommendation and we'll look forward to helping you again with any future needs.

July 28, 2021

Everything was excellent. Honda Universe team continues to be the best. They are always honest and give the best deal possible. Great dealing with Neil, Nick, Yvette. Thank you!! More

by mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Yvette Rivera-Coates
Jul 29, 2021 -

Honda Universe responded

We're very glad to hear that our team was so helpful and you're pleased with everything. Thanks for the shout-out for our team: Neil, Nick and Yvette, and thanks for the great 5-star rating!

July 28, 2021

Everyone at Honda Universe was a pleasure to work with. I had dealt with three other Honda dealerships previously, all of whom I would have given zero stars. So it really does make a difference where you More

by GLENKONSTANTIN
Recommend Dealer
Yes
Employees Worked With
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jul 29, 2021 -

Honda Universe responded

Thanks for sharing your feedback. It's wonderful to hear Steve U. and our team were so helpful and you're pleased with the high level of customer service you've received.

July 28, 2021

Yvette was very attentive to my needs, worked well with my financial situation, and helped me get a better car than my previous! Never had anyone work as well with me as she did. She was super helpful and More

by monica.ruiz0107
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates
Jul 28, 2021 -

Honda Universe responded

It's great to hear that Yvette was super helpful and you're happy with everything. We enjoy hearing that you had a great experience and you're willing to recommend us. Thanks and please let us know if we can do anything else to help.

July 28, 2021

Great experience! Very professional and friendly staff. I’m so happy with my car. Matt knew it what I was looking for. After many months looking for a car finally I got it. More

by monicajperez83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jul 28, 2021 -

Honda Universe responded

Thanks for sharing your very kind review. It's a pleasure to hear that Matt and our team provided you with a great experience and you're happy with everything. Thanks for the terrific 5-star rating as well.

July 25, 2021

Wonderful dealership to work with. Would highly recommend. The most stress free buying experience ever! Neil & Nick made the experience easy from start to finish! More

by ROBERT.CAPITELLI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jul 26, 2021 -

Honda Universe responded

Thanks for your kind remarks. It's very nice to know that Neil and Nick were so helpful and they provided you with a stress free car buying experience. Thanks for recommending us so highly as well.

July 23, 2021

I found this to be the most stress free car buying experience in my entire life. I intend to go back here again and work with Neil More

by JBOUMA1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Yvette Rivera-Coates
Jul 24, 2021 -

Honda Universe responded

It's a pleasure to hear that Neil was so helpful and he provided you with a stress free car buying experience. Thanks for the great 5-star rating!

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