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Honda Universe

Lakewood Township, NJ

4.8
1,865 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,865 reviews

June 13, 2021

Great Customer Service, Especially Walter. Was very helpful . A a a a a a a a a a a a a a a a a More

by ANYPERAFAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter, Al Cunha
Jun 13, 2021 -

Honda Universe responded

It's so nice to hear that Walter and our team were very helpful, and they provided you with great customer service, thanks!

June 08, 2021

Matt and the sales staff at Honda Universe responded to my requirements each time without stone-walling as many other "no haggle'" dealership do. Good job guys! More

by BILLGUIDE1
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jun 09, 2021 -

Honda Universe responded

Thank you for taking the time to provide us with your positive feedback!

June 08, 2021

relatively painless since I was trading in vehicles for newer version. handled stuff over phone only to wait a bit over an hour to sign some redundant papers to conclude sale - who knows why? More

by DPRIDEOUT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jun 09, 2021 -

Honda Universe responded

Thank you for taking the time to provide us with your feedback on your recent experience with us.

June 08, 2021

Great experience at reasonable prices. No pressure sales department. Enjoyed working with Joseph Hanily. Used car looked brand new! Would refer family and friends to Honda Universe. More

by RREESSJR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jun 09, 2021 -

Honda Universe responded

Thank you for taking the time to provide us with your positive feedback!

June 07, 2021

First time buying a car and would definitely go back to Honda Universe! Courteous staff and never felt pressured to make a purchase, great experience. More

by TRYTOFIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stirling, Al Cunha
Jun 09, 2021 -

Honda Universe responded

We are happy to hear about your first time buying experience and we thank you for your feedback!

June 04, 2021

Matt was nice and very good at what did nick was good Rahsaan Jones was very fast and John McGraw was very nice and fast More

by ALEX14NJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jun 09, 2021 -

Honda Universe responded

Thank you for taking the time to provide us with your positive feedback!

June 03, 2021

The staff at Honda universe was incredible from the receptionist to my salesperson. The staff is helpful, patient, and beyond professional. Jose and Glenn got me a great deal in my dream car! More

by TFKALOGRIDIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez-condado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Glenn Swenson
June 03, 2021

Honda Universe was a pleasant experience when purchasing my new 2022 Honda Odyssey. The salesman, Steve, was very helpful and kind. I’d recommend Honda Universe to my friends and family. More

by Mike Twerdak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
June 02, 2021

My first dealership experience and honestly I can say it was worth it from the way they explained everything to me to me receiving the vehicle I wanted so thankful. More

by Isaias M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez-condado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jun 02, 2021 -

Honda Universe responded

We are pleased to hear about your recent experience with us and we thank you for providing us with your feedback!

May 29, 2021

Super great experience! They answered every question that I asked and made sure I left with the car that I loved! Everyone was super helpful and friendly, I will definitely be coming back! More

by DESTGONZ14946
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jun 01, 2021 -

Honda Universe responded

We are happy to hear about your recent great experience with us and we thank you for the feedback!

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