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Honda Universe
Lakewood Township, NJ
1,865 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,865 reviews
May 04, 2021
Matt was very helpful I have been a long time customer of honda this is my 6th honda purchase in the last 5 years my driveway looks like a honda dealership honda this is my 6th honda purchase in the last 5 years my driveway looks like a honda dealership More
by KG3777
Verified Customer
May 02, 2021
Service was very good Lisa B was great so friendly and knowledgeable also a manger named Nick was very helpful I met another manager his name was John M c Gruff he seemed very nice also I thought he was s knowledgeable also a manger named Nick was very helpful I met another manager his name was John M c Gruff he seemed very nice also I thought he was such a funny man.Had a great experience will always do my service there. More
by NICKSALERNO831
Employees Worked With
Nick Salerno
May 02, 2021
Excellent care. Danny was very friendly and kind. But having to write 25 words in order to complete this survey makes me not want to fill it out having to write 25 words in order to complete this survey makes me not want to fill it out More
by LIAMAG1
Employees Worked With
April 29, 2021
Everybody was very nice and friendly.Specially Sr. Jose Everybody was very nice and friendly. Specially Sr. Jose Martinez, I was so happy because I Communiqué with him in Spanish and was very comfortable. Everybody was very nice and friendly. Specially Sr. Jose Martinez, I was so happy because I Communiqué with him in Spanish and was very comfortable. More
by JEREZANA54
April 29, 2021
its a pleasure to always feel welcome and secure when servicing at Honda universe. Their service advisers are always nice and pleasant to work with. servicing at Honda universe. Their service advisers are always nice and pleasant to work with. More
by ABESCHWARTZ115
Employees Worked With
Lisa Berritta
April 24, 2021
Very pleased w my used CRV! Understably, the waiting period to sit w finance was a little longer than expected. But other than that , my experience was pretty good! period to sit w finance was a little longer than expected. But other than that , my experience was pretty good! More
by DEBWAG0809
April 23, 2021
Steve was very professional and made me feel comfortable ion buying my vehicle awesome customer service and the price was very reasonable for my liking. ion buying my vehicle awesome customer service and the price was very reasonable for my liking. More
by AdeDos88
Employees Worked With
April 23, 2021
Our salesman was amazing, never once did I feel high pressured, as I always have been in the past (not with Honda) Great experience and would return and refer! pressured, as I always have been in the past (not with Honda) Great experience and would return and refer! More
by MARIANNEKRAIS
April 22, 2021
I was very happy with my recent service visit. The service associate was very considerate and friendly. She also took the time to listen to my concerns carefully. service associate was very considerate and friendly. She also took the time to listen to my concerns carefully. More
by LARRY
Employees Worked With
Jessica Ramos
April 22, 2021
From my first interaction with the dealership, each and every person I spoke with treated me with respect And truly listened to me. I truly appreciate the professionalism of the dealership and especially every person I spoke with treated me with respect And truly listened to me. I truly appreciate the professionalism of the dealership and especially my salesman Paul Dugan! The best! Thank you More
by KAT6368
