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Honda Universe

Lakewood Township, NJ

4.8
1,865 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,865 reviews

April 21, 2021

LISA BARRITTA is very helpful,knowledgeable and is friendly.answers all my questions.she expedites my visits.knows the honda vehicle and its various settings, More

by LENGEO2@OUTLOOK.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : john mcgraw
Apr 21, 2021 -

Honda Universe responded

We are pleased to hear Lisa was able to make your recent experience a great one! Thank you for providing us with your feedback.

April 21, 2021

Great service at the location! The team was kind and patient. They were detailed in every aspect of the sale and made it a very pleasant experience. More

by ALEESHACHISHOLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Honda Universe responded

Thank you for taking the time to provide us with your positive feedback on your recent service experience!

April 21, 2021

Honda Universe of Lakewood was amazing! We had a really nice experience. Neil G. was very friendly and extremely knowledgably. Looking forward to coming back! More

by SK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Honda Universe responded

Thank you for the wonderful feedback, we are happy to know you had such a nice experience with us!

April 21, 2021

Friendly sales service and done in a stress free manor. This is not the first car I leased from Honda Universe and certainly wont be my last More

by John A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Apr 21, 2021 -

Honda Universe responded

We appreciate the loyalty and wonderful feedback on your experiences with us!

April 20, 2021

Very satisfied with Debra in service department. She is a asset to the service department. Yes,yes,yes,yes, yes,yes yes yes yes yes More

by FRANROY56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra in service
Apr 20, 2021 -

Honda Universe responded

Thank you for the excellent feedback!

April 20, 2021

All around excellent service for everything! Highly recommend going here for your next car or truck! Very friendly and professional. Neil was awesome sales person! More

by CCARR691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Apr 21, 2021 -

Honda Universe responded

We are happy to hear of your excellent service experience and we appreciate the great feedback!

April 20, 2021

Was in for a safety recall as well as an oil change in my 2018 accord touring. Worked with Lisa. She was terrific! Used the free shuttle. More

by Fd154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Apr 21, 2021 -

Honda Universe responded

Thank you for taking the time to provide your positive feedback on your experience with Lisa.

April 19, 2021

Lisa was very professional and understood I knew the drill being I worked in car dealerships previously. Price for what I had done was what I expected. More

by JAYDWY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Honda Universe responded

We are pleased to hear Lisa was understanding and professional throughout your visit and we thank you for the great feedback!

April 19, 2021

Honda in Lakewood has always been easy and convenient and the staff is always so friendly. They are able to answer all of my questions and my car is always done in a timely manner. More

by JESSYORIXO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Ozzy Rosa, Glenn Swenson, Sam Moncayo
Apr 20, 2021 -

Honda Universe responded

Thank you for taking the time to provide us with your great feedback!

April 18, 2021

Very satisfied with work done. Enjoyed working service rep Debra. Will return to have my brakes refurbished. Debra is very professional . I have nothing else to say More

by FRANROY56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra in service very satisfied
Apr 20, 2021 -

Honda Universe responded

Thank you for taking the time to provide us with your positive feedback on your recent service experience!

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