Back

Honda Universe

Lakewood Township, NJ

4.8
1,681 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
Contact Dealership

1085 Ocean Ave

Lakewood Township, NJ

08701

Directions

By Type

Showing 1,681 reviews

January 11, 2021

Emily Esposito at Honda Universe made this vehicle purchase painless and quick. Emily found me the exact vehicle I wanted and had all paper work ready for me when I arrived, causing me to be able to g More

by TTbrunoTT420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Esposito
Jan 13, 2021 -

Honda Universe responded

Thank you for the great five-star review! We're so pleased Emily could assist you and provide you with great service. We truly appreciate your kind words and look forward to seeing you again in the future!

January 11, 2021

All information that provided was exactly what was on paperwork and car was waiting for me all clean when I arrived! Neil, Nick and Staff were great! More

by GRAVES99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Honda Universe responded

Thank you for the excellent five-star review! We're so pleased to know Neil, Nick, and our staff were able to assist you and provide you with such great service!

January 11, 2021

Excellent experience with Daryl. Everything was quick, professional and enjoyable. I appreciated how quickly the entire procedure went. This is my 4th lease from Universe More

by ROBSCHAAFSTUCCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Colatrella
Jan 11, 2021 -

Honda Universe responded

Thank you for the positive feedback! It sounds like Daryl went above and beyond to provide you with excellent service and we hope to see you again soon!

January 11, 2021

I do not like being forced to write reviews, however, this dealership beat the below Truecar price that I had been given by another dealership. More

by RAECAN8
Price
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

January 11, 2021

The checkin was very efficient and prompt. Dealership was very neat and clean. Cost was vert reasonable. Would recommend dealer to others. Convenient appointment scheduling More

by CCARUSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

January 11, 2021

Very satisfying experience at Honda Universe. The Sales Consultant, Danny Patel, was very professional and knowledgeable. He provided purchase vs lease options for my consideration. More

by SEASHOREPAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Umoru
Jan 13, 2021 -

Honda Universe responded

Thank you for taking the time to provide your feedback! We're so happy Danny could assist you and make your experience a memorable one!

January 11, 2021

Really helpful people and make sure you get what you need to be happy. Really willl come here again and tell other people about them. More

by RROULAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Umoru
Jan 11, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

January 11, 2021

I just had a question regarding a letter I received from Honda Universe. Yvette kindly and thoroughly answered my question. It was a positive experience. More

by DMV7681
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Honda Universe responded

Thank you for taking the time to provide your feedback! It sounds like Yvette was able to assist you and provide you with excellent service!

January 06, 2021

Well first of all thanks to god for this great gift and I also want to say thank you to Yvette for helping me and giving me a very great deal for a brand new Honda CR-V ex 2020 she gave a great deal and she More

by Andrei & Isaiah Ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozzy Rosa
Jan 07, 2021 -

Honda Universe responded

Thank you for the positive five-star review! It sounds like our team went above and beyond to make your experience an excellent one. We hope you love driving around in your new 2020 CR-V!

December 20, 2020

We had some routine service on 2 of our Hondas (we have 5!) and the service was exemplary as usual. Everyone is professional, cheerful and completely knowledgeable. A special thanks to John McGraw, who a More

by TFPetersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Honda Universe responded

We truly appreciate you taking the time to provide such positive feedback! At our dealership, customer satisfaction is our top priority and we're happy to have met that mark!

...
87
...