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Honda Universe

Lakewood Township, NJ

4.8
1,865 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,865 reviews

March 27, 2021

Excellent sales and service team , will keep buying and service at Honda Universe feel like I’m home , nice and peaceful Thank you Honda universe staff More

by MONCAYOSAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez-condado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Glenn Swenson, Paul Dugan, Sam Moncayo
Mar 29, 2021 -

Honda Universe responded

Thank you for the excellent five-star review! It's a pleasure to know that our team could assist you and make your experience one to remember!

March 25, 2021

Service is great. Lisa always makes it a no worry day and keeps me updated as to whats going on.I know not all service departments do that. More

by JHACKINET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Barritta
Mar 26, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience! We're so pleased Lisa could assist you and provide you with amazing service!

March 24, 2021

Amazing service! Quick, easy, and friendly. Lisa was especially amazing. she even texted us updates so we would know what the story was. Thank you!! More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LISA
Mar 24, 2021 -

Honda Universe responded

Thank you for the excellent five-star review! We're so happy Lisa could assist you and make your experience one to remember!

March 24, 2021

Neil was very patient and understanding due to the fact this was my first time purchasing a car. He made sure I understood everything he was saying. Made my visit very pleased. Answered my questions and mo More

by Alexis097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Honda Universe responded

Alexis, thank you for the excellent five-star review! We're so pleased Neil could assist you and make your experience a positive one. We truly appreciate your kind words and look forward to working with you again in the future!

March 24, 2021

I bring my Honda CRV to this dealer for all my repairs. I can depend on Lisa in service to get it done for me More

by JANETSCHELLER1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Barritta in Service
Mar 25, 2021 -

Honda Universe responded

Thank you for the excellent five-star review, Janet! It's a pleasure to know Lisa could assist you and make your experience a memorable one. We truly appreciate your kind words and look forward to working with you again soon!

March 23, 2021

Tony was the best hands down. He answered all my questions and even worked with the warranty company for me. Excellent customer service! I would highly recommend. More

by KAYLEE1773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 23, 2021 -

Honda Universe responded

Kaylee, thank you for the excellent feedback! It's a pleasure to know that Tony was able to assist you and make your experience one to remember. We appreciate your kind words and look forward to seeing you again soon!

March 23, 2021

Lisa is so kind and professional and thorough. I arrived with no appoint date she was honest and said there would be a little wait. I assured her it was fine. She texted me when it was completed. She is an More

by DEBORAHMENGOTTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez-condado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us! It sounds like Lisa went above and beyond to assist you and provide you with outstanding service!

March 23, 2021

This dealership is very friendly & accommodating. We have doing business with them for over 10 years and we’re always satisfied with their efficiency in solving any problems that may arise. More

by DEEAL2228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw and Nick Salerno, Yvette Rivera-Coates, Bryant Carrero
Mar 24, 2021 -

Honda Universe responded

Thank you for the positive feedback and loyalty to our dealership over the years! We truly appreciate your kind words and look forward to working with you again in the future!

March 22, 2021

Great customer service Only wished I was call a bit Great customer service Only wished I was call a bit earlier letting me know my car was going to be ready before closing. Great work More

by DORISCHACON2027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department Jessica
Mar 22, 2021 -

Honda Universe responded

Thank you for the positive five-star review! We truly appreciate you taking the time to provide such great feedback and we look forward to working with you again soon!

March 22, 2021

Had an excellent experience with Matt Van Pelt. He was knowledgeable, courteous, diligent and very friendly. He went out of his way to make sure I purchased the truck that I wanted. He returned phone ca More

by 19Rebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Honda Universe responded

Thank you for the exceptional five-star review regarding your recent experience with Matt! We're so pleased he could assist you and make your experience one to remember!

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