Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda Universe
Lakewood Township, NJ
1,857 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,857 reviews
January 29, 2021
Honda Universe gave me the best deal on my new Honda Accord.This is my second car from them my girlfriend also purchased a Honda Pilot as well. Accord.This is my second car from them my girlfriend also purchased a Honda Pilot as well. More
by SKINNYM816
Verified Customer
January 29, 2021
John is always helpful and pleasant. I have sent family John is always helpful and pleasant. I have sent family members to the dealership and have them ask for John. He always steers them in the right d John is always helpful and pleasant. I have sent family members to the dealership and have them ask for John. He always steers them in the right direction More
by Tom B
Employees Worked With
January 29, 2021
I really have no problem when I come in to have my oil I really have no problem when I come in to have my oil change. Everyone is very pleasant. The girl that helped me when I came in was very helpful exp I really have no problem when I come in to have my oil change. Everyone is very pleasant. The girl that helped me when I came in was very helpful explained everything to me. Danny Patel is also very helpful. More
by BEACHLOCALTHREE
Employees Worked With
January 29, 2021
What a great experience! Knowledgeable staff. Friendly What a great experience! Knowledgeable staff. Friendly faces. Mr. Patel was a pleasure to work with. He listened to my wants and needs and was What a great experience! Knowledgeable staff. Friendly faces. Mr. Patel was a pleasure to work with. He listened to my wants and needs and was able to help me differentiate the two while picking an amazing car. This was Odyssey #4 for me and I can't begin tell you how excited I am. Highly recommend. More
by Momof5
January 29, 2021
Excellent service, Yvette made the process so easy and ENJOYABLE. We will most certainly be back for our other vehicle trade in. Highly recommend! Thank you Yvette and Honda Universe! ENJOYABLE. We will most certainly be back for our other vehicle trade in. Highly recommend! Thank you Yvette and Honda Universe! More
by JKhan
Employees Worked With
Yvette Rivera-Coates
January 28, 2021
Nice people nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice More
by MICHSANBEG
Employees Worked With
Other Employees :
Yvette Rivera-Coates, Paul Dugan, Bryant Carrero, Daryl Colatrella
January 28, 2021
I had a great experience with the Honda Universe service department. I appreciate the follow up done by their team especially customer relations manager John McGraw. I would highly recommend Honda Universe department. I appreciate the follow up done by their team especially customer relations manager John McGraw. I would highly recommend Honda Universe for all your automotive needs! More
by PAUL.DUGAN33
Employees Worked With
January 28, 2021
Lisa was excellent. Every time I have had to bring my car in she has been a pleasure to work with. She kept me in the loop every step of the way and explained everything to me. in she has been a pleasure to work with. She kept me in the loop every step of the way and explained everything to me. More
by HOLLY.HABERMAN
Employees Worked With
Lisa
January 28, 2021
Worked with Lisa for the first time...wonderful service experience fast and easy process. It was my first time at Honda Universe and will not be my last! experience fast and easy process. It was my first time at Honda Universe and will not be my last! More
by NICK G
Employees Worked With
Lisa
January 28, 2021
Very organized and on time. I was happy to have a place, not the waiting room, to sit in and wait.The wait was even shorter than predicted.Pleasant wait. not the waiting room, to sit in and wait.The wait was even shorter than predicted.Pleasant wait. More
by MARILYNJULY4
Employees Worked With
Tony
