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Honda of Lincoln - Service Center

Lincoln, NE

4.8
777 Reviews

777 Reviews of Honda of Lincoln - Service Center

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July 08, 2024

Premium service and no problems. I have Been having work done there for 20 years More

by DAVID.FIALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hoag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlys Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Honda of Lincoln responded

Thank you for taking the time to share your thoughts on working with our team, David. We're glad to hear we delivered such a great experience!

July 07, 2024

Extremely professional n always takes the time to explain what they are doing and length of time for repair More

by JAGILL49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Honda of Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Lincoln, we look forward to having you as a valued customer for many years to come!

July 07, 2024

Customer seating area was clean. My questions were answered well, I was told what needed to be done to my car but when I looked at my engine afterwards I noticed tears in the air int More

by Lucy Znamenacek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Wetherbee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Honda of Lincoln responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Lucy, feel free to contact us at your convenience.

July 06, 2024

The people who work on the computer part of my car figured out an unusual problem that made my car shut off when I would accelerate. It’s scary and dangerous but they figured it out. Craig Cameron d More

by MROSS20
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Rose
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Cameron
Jul 08, 2024 -

Honda of Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 06, 2024

The service department is great! They are courteous and professional! The salesman are very knowledgeable on the vehicles. The person who finished our purchase is not so one I would More

by roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sweeney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin West
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Jorgensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Honda of Lincoln responded

Providing a positive experience, Roy, is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 06, 2024

Friendly efficient kind people who know their business welcoming clean generous good coffee offering a ride home and a pick up More

by Desta osborne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlys Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Bivens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Barak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Wetherbee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Honda of Lincoln responded

Desta, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Lincoln, we look forward to having you as a valued customer for many years to come!

July 06, 2024

They are very straight forward on what will need replaced in the future and pricing. More

by unvtim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlys Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Wetherbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Honda of Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 04, 2024

Service Department replaced my worn out battery, reset my radio and made me aware of other details. More

by KASH-BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Salak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlys Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New female service tech on last visit.
Jul 05, 2024 -

Honda of Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 03, 2024

Prompt service in a timely manner. Satisfied with the work that has been done. Jim is very helpful and easy to work with. More

by loribaumer13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Honda of Lincoln responded

Thank you, Lori, for taking the time to share your thoughts on working with Jim and our team. We're glad to hear we delivered such a great experience!

July 01, 2024

Service Center great but expensive. Honda of Lincoln in general OK but far inferior to Williamson Honda experience. Just another car dealer. Would not prioritize buying there except More

by BMCCAMLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Curry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marlys Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sweeney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Wetherbee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Honda of Lincoln responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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