Honolulu GMC Cadillac - Service Center

Johnny Henson was very professional, knowledgeable and friendly. You are lucky to have him there. 👍👍 I think he is a great asset to your GMC service department! The only downside was it took about 3 friendly. You are lucky to have him there. 👍👍 I think he is a great asset to your GMC service department! The only downside was it took about 3 weeks to make an appointment. More

I would only take my Cadillac here! 10/10 trust them. Thank you for the great service! 10/10 trust them. Thank you for the great service! More

She just took care of my service needs. And went the extra mile. She's great And went the extra mile. She's great More

Very accommodating and helpful, communication was excellent and they keep me updated as it progressed. excellent and they keep me updated as it progressed. More

They never returned our calls for an open service ticket for over a month. It was very frustrating trying to get an appointment. We’ve owned a Buick/Cadillac for over 60 years. You might’ve just lost your for over a month. It was very frustrating trying to get an appointment. We’ve owned a Buick/Cadillac for over 60 years. You might’ve just lost your next sale. More

Excellent service and experience. From the moment we arrived to the moment we drove off with our new vehicle it was great. The follow up has been fantastic as well From the moment we arrived to the moment we drove off with our new vehicle it was great. The follow up has been fantastic as well More

Excellent service, in particular from our salesman, Dante and Finance person, Theresa. We never felt pressure, they kept our best interest at heart, answered all our questions. Theresa was excellent at expl and Finance person, Theresa. We never felt pressure, they kept our best interest at heart, answered all our questions. Theresa was excellent at explaining all the various options, clarified what we were signing as she handed the multiple documents for signature. And mostly, did all this with a sincerely friendly demeanor. Even the receptionist knew our name and treated us with friendly respect. Also, the sales manager was super helpful in getting the car ready for pick up promptly, and like the others, treated us with friendly respect. Mahalo nui, Albert and Kit Newmann More

I really appreciated the help I got getting the recall on my GMC Yucons airbags done in a quick timely manner. Just as they promised. my GMC Yucons airbags done in a quick timely manner. Just as they promised. More

Johnny was really helpful has lots of knowledge about his job he got me in and out as fast as he can. That’s what people wants when they comes for service. job he got me in and out as fast as he can. That’s what people wants when they comes for service. More

Need much better incentive program communication with customer, after purchase completed, waiting on sales managercall. customer, after purchase completed, waiting on sales managercall. More