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Hyundai of St Augustine

Saint Augustine, FL

4.8
3,593 Reviews
Hyundai of St. Augustine is Florida's newest Hyundai dealer. We are family owned and operated and have been in business in Florida for over 20 years. Our organization has 3 Hyundai dealerships with access to over 600 new Hyundais. Our corporate mission statement is "Excellent Service from Excellent People". We invite you to experience the difference at Hyundai of St. Augustine!
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1111 Marketplace Dr.

Saint Augustine, FL

32084

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Showing 3,593 reviews

November 13, 2010

Josh was amazing from the start.I called Josh first thing Josh was amazing from the start.I called Josh first thing in the morning to inquire about my vehicle.He was so nice,friendly,and informative that I More

by latesiaharris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh,Dana,Wade,Richard,, Wade Wahy
Nov 13, 2010 -

Hyundai of St Augustine responded

Latesia, We are glad to hear that you were overall happy with our staff and vehicle purchase. I appreciate the candid feedback regarding you experience with our business Manager, Dana. While we try to exceed our guests' expectations at Hyundai of St. Augustine, sometimes we miss the mark. I will personally review with Dana his communication skills and work on improving them, especially in a case when we are busy. Every customer is important to us and there is no reason for you to have had that experience with Dana that you did. Again, we appreciate you being part of the family and sincerely thank you for giving us candid feedback to help improve our guests' experience at Hyundai of St. Augustine. If you would like to discuss your concerns further, please do not hesitate to contact me at the number or email below. Best Regards, Andrew DiFeo General Manager Hyundai of St. Augustine andrew@hyundaiofstaugustine.com 904-797-7800 ext 114

November 11, 2010

This is the 3rd time we have purchased a vehicle from Roosevelt. I can honestly say that each and every time Roosevelt has treated us with honesty and respect. He is never pushy and doesn't play games More

by ddhanson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roosevelt Ramsubhag
November 10, 2010

Kirk Guillotte / Hyundai of St Augustine provides excellent customer service and I have recommended them to many people. My vehicle service is always completed quickly and when promised - the dealer More

by rickvegastar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Guillotte
November 08, 2010

We were looking at new cars and had stopped at the Nissan dealership in St. Augustine. We had purchase 3 cars from them (formerly Parker Nissan). We looked at the Rouge and had test driven it. We were consid More

by KarenAnne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Selph
November 06, 2010

I was very surprised by how pleasant my buying a new car was with Hyundai of St. Augustine. I had put off buying a new car for a long time because I did not like the stressful manner in which it was usuall More

by alphaemcclellan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joey Cassata, Joseph Cassata
November 06, 2010

I love my new Elantra and am very happy with my choice and end price. The biggest problem I ran into and that really upset me: 1) When my financing became questionable and my mom would have to co-sign o More

by Chunkyhot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Davis, Sales Rep.
Nov 06, 2010 -

Hyundai of St Augustine responded

Thank you for the candid feedback and welcome to the Hyundai of St. Augustine family. I am glad to hear your overall experience was positive, however, I apologize for the lack of communication on behalf of my sales associate. I will take your concerns into consideration with my sales associate and management team. We understand we are not perfect and are always looking for ways to improve our processes and communication skills. Feel free to contact me if you have any other questions or concerns. Once again, thank you for becoming part of the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo General Manager Hyundai of St. Augustine 904-797-7800 ext 114 andrew@hyundaiofstaugustine.com

November 05, 2010

The stereo system in my Santa Fe got messed up so I called Kirk and he was able to get me in as soon as I could get to the dearership. They checked out the stereo, were unable to fix it so ordered a ne More

by klang66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk and Debbie
November 04, 2010

From the time I purchased my Hyundai Azera, the sales personel the parts department, and especially the service department have treated myself and my wife with kindness and a willingness to solve any pro More

by hepburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Guillotte, Richard and Bill techs, and Gary in parts, Bill Jennings
November 01, 2010

Kick a**. Fast, responsive, excellent pricing, excellent financing, no bull. One of the best buying experiences I have ever had. I saved $3000 off the top and 6% better financing than the local guys (that's More

by g0hare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Cassata, Joseph Cassata
October 28, 2010

I was in the market of trading my car in and found that Hyundai had the best reputation so we decided to come to St. Augustine. Richard Roberts met us when we arrived and he was very nice and we would reco More

by bjjk2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Roberts and the Finance Manager
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