Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Gwinnett
Duluth, GA
2,585 Reviews
Atlanta's Premier INFINITI Dealership located in Gwinnett County. Located on Satellite Blvd. right behind Gwinnett Place Mall and only a short distance from I-85 and Pleasant Hill Road. INFINITI of Gwinnett has one of the largest inventories of new and certified pre-owned INFINITI vehicles and other luxury pre-owned brands in Atlanta. INFINITI offers a full-line of luxury performance automobiles, including the Q50, Q60, QX50, QX55, QX60, and the QX80.
At INFINITI of Gwinnett, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,585 reviews
June 12, 2019
Good choice. Jason Morton stepped in after another salesperson that I shall not name dropped me after their appointment arrived. That person took back their umbrel Jason Morton stepped in after another salesperson that I shall not name dropped me after their appointment arrived. That person took back their umbrella because they needed it for their client. I started to walk out but Jason took very good care of me. Left with a car that I’m very pleased with. Thank you Jason for a smooth car buying experience. More
by queboyer
Verified Customer
June 12, 2019
Wonderful experience!!! Mark Preston was very friendly, courteous and very professional to my husband and I throughout our sales experience. I will definitely recommend to my Mark Preston was very friendly, courteous and very professional to my husband and I throughout our sales experience. I will definitely recommend to my friends to come to this location to see Mark when they’re ready to purchase a vehicle. Thank you. More
by Chshfam.
June 11, 2019
Ready when you are Called the dealership for a test drive of a CPO vehicle I saw on line. When I got there, Darryl had the car ready to go. After purchase, he made su Called the dealership for a test drive of a CPO vehicle I saw on line. When I got there, Darryl had the car ready to go. After purchase, he made sure I understood all of the “bells and whistles”. Very Grateful. A very pressure free purchase. More
by chrissygirl64
June 11, 2019
Wonderful Experience I enjoyed my experience, Velko, kept me informed, answered all my questions in a timely manner and I didn’t feel any pressure to make decision. I enjoyed my experience, Velko, kept me informed, answered all my questions in a timely manner and I didn’t feel any pressure to make decision. More
by Byrd
June 10, 2019
Very easy Darrel made this sale very easy. I love this dealership and have purchased three Infiniti cars from here. The good customer service keeps me returning Darrel made this sale very easy. I love this dealership and have purchased three Infiniti cars from here. The good customer service keeps me returning. More
by Hazel
June 10, 2019
Purchased New Vehicle Nice staff. This is my fourth Infiniti purchased at this dealership. The service department is most helpful as well. I especially like the quick-servi Nice staff. This is my fourth Infiniti purchased at this dealership. The service department is most helpful as well. I especially like the quick-service option that is available. More
by OM
June 09, 2019
Buy from Infiniti of Gwinnett From the time I sent a message asking about the car to the time I purchased the vehicle, I was completely impressed. Velko was so helpful and patient From the time I sent a message asking about the car to the time I purchased the vehicle, I was completely impressed. Velko was so helpful and patient as well as completely informative on our vehicle. The best buying experience I have had to date. thank you!!!! More
by DawnMarie
June 08, 2019
Used car purchase Darryl was very knowledgeable and did a good job explaining the features on the car. I would recommend them to anyone looking to buy a car. Darryl was very knowledgeable and did a good job explaining the features on the car. I would recommend them to anyone looking to buy a car. More
by Chad
June 07, 2019
Great experience!! No pressure car sales! Had a great experience buying a car! the sales rep was professional and cared about what my wants were. Was able to get exactly what I was looking for Had a great experience buying a car! the sales rep was professional and cared about what my wants were. Was able to get exactly what I was looking for!! More
by jenniferchriswell
June 07, 2019
Disappointed in CPO process Even though the CPO checklist would exclude a vehicle with a "damaged, pitted or repaired windshield" my 2019 Q50 vehicle ended up having a windshield Even though the CPO checklist would exclude a vehicle with a "damaged, pitted or repaired windshield" my 2019 Q50 vehicle ended up having a windshield that had been repaired, even though the CPO checklist had clearly stated that the vehicle did not have a repaired windshield (poorly repaired). My vehicle was a dealership vehicle so I assumed they would have known if it had been repaired or not. I also asked the salesman, Jason Morgan, specifically if the windshield had been repaired or was cracked as it had some small chips and a lot of bugs on the windshield making it difficult to inspect at the time of delivery. I related my disappointing experience with Toyota and how those repairs are always visible after a few weeks. The offered remedy was to have it repaired again instead of having it replaced. I spent $250 to have it delivered to avoid going to Atlanta (I live in Chattanooga). I had inquired if I needed repairs/CPO services if I could get it done at the Chattanooga dealership and was told I could. More
by Ray A
Employees Worked With
Other Employees :
I'm not sure who inspected the vehicle or is refusing to have the damaged windshield replaced...., Jason Morton
