Ide Honda

Exceptional Buying Experience I purchased a new Accord last Thursday and the experience was truly exceptional. The process was extremely easy and everyone from Service (referred m I purchased a new Accord last Thursday and the experience was truly exceptional. The process was extremely easy and everyone from Service (referred me to Sales) to Sales to Finance were nothing short of professional. I could not have asked for a better experience buying a car and my salesman Brad Constantino was a huge part of that experience. As a professional in the Customer Service field myself I typically am a pretty tough critic too! Truly an amazing dealership with amazing people! More

Service/Parts Terribly Performance Dick Ide sent me messages and mail card that my air bag parts were available - Took time off from work to get repair done but upon arrival was told pa Dick Ide sent me messages and mail card that my air bag parts were available - Took time off from work to get repair done but upon arrival was told parts were not there.....probably used for another airbag replacement. Please note, I called to confirm this appointment with parts notification! Said they replaced the passenger side but hard to believe looking at dash. Nothing was accomplished since I have to wait for parts and reschedule another 1.5 hour appt. Your parts/ service systems are not aligned and reliable and cost me time and money...fix your internal issues for the next customer(not me). I also had a $600 estimate to schedule my timing belt and water pump replacement but this will not be done by you after this experience. More

Exceptional Treatment as always The treatment I have received at Dick Ide Honda has been nothing short of exceptional each and every time I have purchased a new Honda . The entire The treatment I have received at Dick Ide Honda has been nothing short of exceptional each and every time I have purchased a new Honda . The entire staff that I have dealt with is exceptional in courteousy and professionalism. This is the sixth or seventh new Honda I have purchased there and my wife has purchased two or three. My salesman every time has been Paul Infantino. More

Great place to get a car I bought a new Honda Accord, everything went very smooth and easy. They explained everything to me and were very nice. The salesman that I dealt with I bought a new Honda Accord, everything went very smooth and easy. They explained everything to me and were very nice. The salesman that I dealt with was Doug McCarthy he showed me all of the car models I picked the one I wanted. The paperwork went very well, when i picked the car up they did everything they said they would do (wax, wash etc.) Overall a wonderful experience. More

Awesome expierence! Very straight forward and easy! Ide Honda was very easy to deal with. No hassle, very straight forward and trusting. Paul Infantino was great. Ide Honda definitely earned my trust. Ide Honda was very easy to deal with. No hassle, very straight forward and trusting. Paul Infantino was great. Ide Honda definitely earned my trust. More

Easy, Straight-forward and Enjoyable Experience! My husband and I came in to look at Civics this week and ended up leaving with a new lease! The process was simple and transparent. Everyone at Ide My husband and I came in to look at Civics this week and ended up leaving with a new lease! The process was simple and transparent. Everyone at Ide was so friendly and treated us with excellent customer service. I look forward to buying many more vehicles at Ide and will definitely recommend to friends and family. More

CR-V EX-L-icious This dealership truly gave me a great deal; and believe me, I did LOTS of exhaustive research and information gathering before I even walked in the do This dealership truly gave me a great deal; and believe me, I did LOTS of exhaustive research and information gathering before I even walked in the door. I knew the product inside out, and Brad didn't disappoint with his knowledge of the product trim lines, options, pricing, etc. He and the finance experts I dealt with (Adam and Ken), explained everything...all the fees, financing options, and options for extended warranty, etc., in plain English, without of hint of dealer jargon, or doubletalk...just the straight dope. I saw Bob (service) and knew him from the dealership that I bought my last Honda from. Ide Honda won me over as a new customer (and apparently him as a new employee). It was relaxed, with no pressure, and all questions were answered directly and to the point. Rich Ide stopped by to make sure everything was going smoothly. Nothing hidden here....and, it was actually a fun experience. More

service advisor just had my s2000 in for service today. Service Advisor ( Russ Vandewall) was outstanding. He was professional, knowledgeable, courteous and kept me u just had my s2000 in for service today. Service Advisor ( Russ Vandewall) was outstanding. He was professional, knowledgeable, courteous and kept me up to date on the status of my car. He recommended service based on what was best for my car not the dealer. This is how service should be done. I've been buying Honda products for years and it's this type of service managment , along with quality repair that builds the trust and confidence I have in Honda and Ide. Russ, thank you, well done. Dave O'Leary More

Best customer service I stopped in to Dick Ide Honda about a month prior to leasing to test drive a vehicle and get more details on the leasing process as I was unsure if I I stopped in to Dick Ide Honda about a month prior to leasing to test drive a vehicle and get more details on the leasing process as I was unsure if I wanted to go through with the leasing. I left with all my questions answers and numbers about my payments ran. About a month later, I decided leasing that brand car was what I was looking for. I became in a unique situation where I needed a car quick so I emailed Brad one evening and was shocked to see such a quick response. We began emailing back and forth about the car I wanted to lease and we set up a phone appointment to get he ball rolling. I was very appreciative that Brad was willing to begin the process via a phone call as I work full time - this was truly a lifesaver. The following Monday, I went over to Dick Ide and met with Brad in person to complete the lease deal and walked out with a set of brand new keys. Brad's compassion and care for his customers made my experience above and beyond what I expected. He worked with my unique situation to ensure I would be able to lease the car I wanted in a very quick manner. I will most definitely recommend seeing Brad at Dick Ide Honda to anyone looking for a new vehicle. There is no doubt in my mind that they will receive the best service and care!! More

A responsive dealership Dick IDE tries to make things right even when the manufacturer advertises programs that might not be available locally. Will definitely lease the new Dick IDE tries to make things right even when the manufacturer advertises programs that might not be available locally. Will definitely lease the new 2016 accord from them when it releases Robert Ayala More