
Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Brad C is the best! He is always very helpful and always does what is best for me and my family. This is my 3rd car from him, and won’t be my last!! does what is best for me and my family. This is my 3rd car from him, and won’t be my last!! More
I can't say enough about helpful Brad Constantino has always been whenever I have purchased a vehicle from him! From the start, right up to, and including, picking up the vehicle! I always ask a lot of q always been whenever I have purchased a vehicle from him! From the start, right up to, and including, picking up the vehicle! I always ask a lot of questions and Brad always has the answers. I have even stopped after I have picked up my vehicles with questions and he always makes the time to help me. All I can say is if you don't try Ide and Brad for a new or used vehicle, you'll be missing out for sure!! More
We have always had excellent service at Ide Honda and Brad is no exception. His low key, informative manner and willingness to move a bit on our price really sold us on our car and the dealership once ag Brad is no exception. His low key, informative manner and willingness to move a bit on our price really sold us on our car and the dealership once again. This is our 4th car purchase/lease and we will return for sure. Thank you Brad. More
Brad was very helpful in getting me my new used leased car. He is always a pleasure to work with and has a great attitude! car. He is always a pleasure to work with and has a great attitude! More
Brad is AMAZING! He got me into the exact car I wanted. I couldn’t be happier with my car, and with how much brad helped though this process making it as easy as he possibly could for me, especially because couldn’t be happier with my car, and with how much brad helped though this process making it as easy as he possibly could for me, especially because I’m a first time buyer! Thank you for everything brad!!! More
I had a fantastic experience with Ide Honda and Jennifer Flammia. I went in without an appointment, and saw a busy Jennifer not only handle me in a friendly, professional way but also deal with her other c Flammia. I went in without an appointment, and saw a busy Jennifer not only handle me in a friendly, professional way but also deal with her other customers in the same manner. Over a few meetings with her, I got to see Jenn's courteous, professional, and helpful service on display with everyone she interacted with. It was such an enjoyable, no-pressure experience working with her, and I would recommend anyone, looking to purchase or lease a vehicle, give her and Ide a call. More
Jennifer Flammina is a great sales person. She worked with me to make sure all of my requirements were met. I had not bought a car for 11 years so I needed to understand all the new bells & whistles that with me to make sure all of my requirements were met. I had not bought a car for 11 years so I needed to understand all the new bells & whistles that now come with a 2019 Honda Civic. More
I bought a 2019 Honda CRV from IDE a few years ago. Great salesman, price, and my overall experience was outstanding. I went again this year to buy a 2021 for my daughter. The salesman, TJ, was grea Great salesman, price, and my overall experience was outstanding. I went again this year to buy a 2021 for my daughter. The salesman, TJ, was great! The problem this year was the dealership’s reluctance to deal with the price. I know that times have changed with the shortage of cars, but not dealing with a previous customer at all was very disappointing. I am pretty sure that TJ would have given us a better price if he could, but I think the 4 or 5 “sales managers” who sat around in the back office, were emboldened with their sellers market advantage and refused to bargain. The very first other Honda dealer I called had a bigger and better inventory and offered me the same car at a better price, so I bought it that day. I won’t go to IDE again. More
My husband owns a small business and we are limited with time. Before I brought my husband in, I went and met with Julian. I was torn between a Honda Pilot & an odyssey. I was able to test drive both vehicl time. Before I brought my husband in, I went and met with Julian. I was torn between a Honda Pilot & an odyssey. I was able to test drive both vehicles at ease. He let me test drive both, without a time restriction and explained both vehicles to me and what they had to offer. The Honda Odyssey was the winner! Visibility , comfort and space were a huge factor. After discussing with my husband, we made an appointment to trade in our vehicle and sign the deal for our new Odyssey. We were actually late to our appointment, and Julian and Gerry didn’t say a word to us about that. They were understanding and made our trade in -new purchase / signing effortless. After getting the keys to our new odyssey, Julian explained all of our car functions to us.. Thank goodness because it is loaded with amazing things !!! We had a ton of questions also considering we have never had a vehicle with so many different buttons and he answered everything we needed with patience & was really great. If you are looking to purchase a vehicle from honest salesman, then I suggest coming here. Our experience was easy, comfortable and fast. More
This dealership is a HUGE waste of time! After being referred by a co-worker I stopped here looking to lease a vehicle. I went in with all my research, vehicle prices, fair market numbers etc... I first referred by a co-worker I stopped here looking to lease a vehicle. I went in with all my research, vehicle prices, fair market numbers etc... I first met with Doug who was nice at the time. He gave us his card and told us to email him when we were ready to make a decision. We emailed him just to get back a very odd email asking for personal information and confusing me with another customer. We corrected him and asked about going ahead with a lease. We never heard back. I then inquired again through their text line hoping to be set up with a different salesperson. After telling her what vehicle I was interested in, I was given an insane number (More than one would pay for an Audi). I simply asked what the terms were and how it came to these numbers? I was given a rude reply and never heard back AGAIN. Finally, I was referred to Julian from a friend. I went in to test drive a vehicle and he gave us his card since they were closing soon. When we didn't hear back, we started looking elsewhere, but still decided to email Julian inquiring about the vehicle in question. I had received another offer from a dealer in Buffalo. I shared that information as I would really like to stay local. Julian said numerous times he will share the numbers, but again, no reply. I sent one last email with what car I wanted, fair market price, and what I wanted my payments to be. He replied saying my "offer was very reasonable" and he will talk to a sales manager and let me know by the end of the day. 8 o'clock comes and goes and at 8:30 I received an email saying I should "Go to the other dealership and get the vehicle because its a killer deal" and "Due to inventory, we can't do anything." Keep in mind the vehicle in question has been on their lot for 6+ months!! How do they not want to make a deal? Never in my life have I witnessed a car dealer not wanting to work for customer ready to make a deal. Never in my life have I seen a car dealership not respond back to a SALE INQUIRY when their literal job is sales. I have never heard of a car dealer telling a potential customer to go elsewhere. This dealership has wasted 2 weeks of my time and I will make sure to tell all my friends and family to look elsewhere when shopping for a new Honda. More