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Ide Honda
Rochester, NY
1,570 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,570 reviews
May 11, 2021
TJ was an amazing salesman! I went into the dealership with the intention of "shopping around" because I was nervous about the process. TJ's transparency and easygoing nature made me feel comfortable ask with the intention of "shopping around" because I was nervous about the process. TJ's transparency and easygoing nature made me feel comfortable asking all of my questions. He was extremely relatable as well. The other staff members at Ide were friendly and equally helpful in answering my questions and explaining payment options. Steve went over the paperwork slowly, as to make sure I understood each step and signature. While I plan to drive my Honda for many years, I look forward to my next purchase at Ide, and referring my friends and family to TJ. More
by Emily
April 22, 2021
Brad Constantino deserves 10000x more than just five stars! Brad was incredibly knowledgeable, kind and went above and beyond to make sure I was taken care of. My lease on another vehicle at a different stars! Brad was incredibly knowledgeable, kind and went above and beyond to make sure I was taken care of. My lease on another vehicle at a different dealership was coming to and end and Brad went out of his way to make sure it went smoothly for me - at another dealership! There was never any pressure, and with my unique situation he was very understanding and really went out of my way to make sure my needs were met during and now even after the process. I purchased my CRV from Dick Ide and I can truly say I will not go anywhere else again, ever. From the customer service, dreaded paperwork, price of the vehicle and everything in-between you cannot beat what Brad has to offer. More
by dejohnleslie
Employees Worked With
April 12, 2021
I have been very pleased with their service and sales. I have just bought my 2nd CRV from them and was very satisfied with the whole process. have just bought my 2nd CRV from them and was very satisfied with the whole process. More
by markifd
April 08, 2021
It was the best used car experience that I have had. Brad was extremely friendly and helpful. Would recommend him and the Ide Dealership to anyone. Brad was extremely friendly and helpful. Would recommend him and the Ide Dealership to anyone. More
by Greg
Employees Worked With
April 02, 2021
Mike Miller was amazing! He was kind and knowledgeable. I felt comfortable throughout the entire process! I recommended him to all my friends and family! felt comfortable throughout the entire process! I recommended him to all my friends and family! More
by Talia Holloway
Employees Worked With
Mike Miller
April 01, 2021
I’m a consumer that has bought my cars from IDE HONDA starting in 1/2003.Brad Constantino Our Only Sales Rep Ever Our Family. starting in 1/2003.Brad Constantino Our Only Sales Rep Ever Our Family. More
by MsBaker
March 29, 2021
I love my new car! Brad was very very helpful in the buying process. He got a great deal on my trade in and worked diligently to get me financing. So appreciative. The whole team was fantastic! buying process. He got a great deal on my trade in and worked diligently to get me financing. So appreciative. The whole team was fantastic! More
by mbcoonan
March 28, 2021
Working with Brad is always a pleasure! We have worked with him over 11 years. He makes the buying process enjoyable and painless. Brad is one of the main reasons we keep coming back to Ide Honda. He is a with him over 11 years. He makes the buying process enjoyable and painless. Brad is one of the main reasons we keep coming back to Ide Honda. He is always available and listens to what our needs are. Thank you Brad for all your help and knowledge over the years. More
by Jlorinijones23
Employees Worked With
March 28, 2021
Working with Brad is always a pleasure. We have worked with Brad for over 11 years. He makes the buying process enjoyable. Brad is one of the main reason we keep coming back to Ide Honda. He is always with Brad for over 11 years. He makes the buying process enjoyable. Brad is one of the main reason we keep coming back to Ide Honda. He is always available and listens to what our needs are. Thank you Brad for all of your help and knowledge over the years. More
by pjones15
Employees Worked With
