
Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent Customer Service! I needed help getting out of my lease and Julian made the process so easy and did everything he could to help me. He's very attentive, helpful, and re I needed help getting out of my lease and Julian made the process so easy and did everything he could to help me. He's very attentive, helpful, and respectful, and doesn't try to shove anything at you that you don't want/need. He listened to what kind of car I wanted and made sure I got all the features I requested while working within my budget. Additionally, after taking the car home, I was having problems with Apple CarPlay. I immediately texted Julian for assistance and he was very helpful. He provided videos, explained what could be going wrong, and even said he could call to walk me through it or bring the car in and he'll set it up for me himself. Buying a car is a tiring process but Julian and Rich made it so easy. I'm exceptionally pleased with the service I received and I will definitely be going back to Honda for any future car needs. More
Emotional process made easy After my car was totaled, I was rushed to find another reliable vehicle and Gerry made the process seamless. I was very emotional parting with my car After my car was totaled, I was rushed to find another reliable vehicle and Gerry made the process seamless. I was very emotional parting with my car of 15+ years, and was not ready for a car payment, but Gerry worked with me, within my budget, to find the right vehicle. More
Al is the best! After my car was totaled, and my insurance company rushing me to find another vehicle, I had inquired about a certified pre-owned vehicle. Al reached After my car was totaled, and my insurance company rushing me to find another vehicle, I had inquired about a certified pre-owned vehicle. Al reached out immediately, and worked with me, as I was not planning on adding a car payment to my budget anytime soon. He and the finance guy were fantastic, and made the entire process very easy! I would absolutely recommend. Thank you Al and everyone and Ide! More
Car salesman was extremely professional and not pushy at all. He showed us the Honda that I was looking for I would recommend him in the dealership Jerry all. He showed us the Honda that I was looking for I would recommend him in the dealership Jerry More
I knew the car I was interested in buying before coming in. Al helped me with this purchase, it was easy and quick and I didn't feel pressured at all. I'm very satisfied with the service and my new CRV. Th in. Al helped me with this purchase, it was easy and quick and I didn't feel pressured at all. I'm very satisfied with the service and my new CRV. Thanks Al! More
I leased a 2019 Accord on 11/29/19. Will Galliher made it a pleasant experience. Everything was clearly explained regarding pricing on the new vehicle and my options for trading in my current vehicle. a pleasant experience. Everything was clearly explained regarding pricing on the new vehicle and my options for trading in my current vehicle. More
Kiersten was awesome to work with. I wasn't in the most ideal situation when I got my new Civic, but Kiersten along with Rich from the finance department went above and beyond to make sure I got what I wan ideal situation when I got my new Civic, but Kiersten along with Rich from the finance department went above and beyond to make sure I got what I wanted within my price range. Also a shout-out to the service/recon department for doing a good job getting it ready in a very quick time frame. More
Great experience! Roberto, Gerry and the whole team at IDE Honda made our car buying experience seamless. It was a great experience from start to finish. My wife and I Roberto, Gerry and the whole team at IDE Honda made our car buying experience seamless. It was a great experience from start to finish. My wife and I would highly recommend IDE Family of Dealerships to anyone looking to purchase a car! More
I called and spoke to Al because I was about to purchase a CRV from a Toyota dealer and that vehicle, dealer and experience just didn’t feel right. I asked for Al because I had spoken to a previous dealer a a CRV from a Toyota dealer and that vehicle, dealer and experience just didn’t feel right. I asked for Al because I had spoken to a previous dealer at Ide that retired while I was looking (he was just ok-not impressed.) I had seen someone so happy about her new car that I thought was working with Al, so I asked for him. I had an exceptional experience with Al based on his very personable, easy to talk to demeanor, no pressure approach whatsoever, his knowledge of Hondas and his relationship with the other salespeople and Finance guy, who were all very easy to talk to when weighing my options. The first thing he did was spend time sitting in the vehicle showing me the options because I wasnt fully convinced on choosing between a RAV4 and CRV and wasn’t sure a used Touring from another dealer was what I should get. I purchased a 2019 CRV. I would 100% recommend Al Gleichauf and give him the highest rating for personality, style of sales, knowledge of vehicles and ease of the process of sale. I also spoke to Melody Gould about maintenance costs before buying and she was also great and very thorough. .(The Finance guy spoke to my son about his own career in dealerships. His name is not listed or I would have 5 star rated him as well.) More
Great service, Great Rep, Great Dealership Julian Barona and the whole staff at Ide Honda did a great job impressing us with their patience, finding us just the right used vehicle, answering to Julian Barona and the whole staff at Ide Honda did a great job impressing us with their patience, finding us just the right used vehicle, answering tons of questions, arranging financing. Highly reccomend both Ide and Julian! More