Ide Honda

Cody gets an A+ My experience with Ide Honda could not have been better - I had an accident and needed a car right away and Cody Lach made that happen within a day - My experience with Ide Honda could not have been better - I had an accident and needed a car right away and Cody Lach made that happen within a day - He found me exactly what I was looking for at an excellent price and took care of everything, plates, insurance, registration financing, you name it, he did it - He is a charming young man who is very good at his job and when I am ready to buy another car I will contact Cody - He gets an A+ More

Excellent experience! Just bought my 4th car from Ide Honda... best experience yet! Cody was so helpful and went out of his way to make sure that I had a great experience. Just bought my 4th car from Ide Honda... best experience yet! Cody was so helpful and went out of his way to make sure that I had a great experience. He even traveled out of the area to pick up the car that I wanted, which was not available in Rochester. I had some questions after buying my car, and Cody was always a call or text away!! Thanks for another great car buying experience!! More

My car Buying Experience My experience buying from IDE Honda was awesome. My salesman Rick D, went our of his way to ensure that I had a great experience. My experience buying from IDE Honda was awesome. My salesman Rick D, went our of his way to ensure that I had a great experience. More

2 problems with my Honda Fit at Dick IDE Honda (1) Ac compressors wire short caugth on fire and clear picture the burning wire hang loose. They still want to diagnose and charge $100 for nothing an (1) Ac compressors wire short caugth on fire and clear picture the burning wire hang loose. They still want to diagnose and charge $100 for nothing and avoid manufacturing defect. (2) back in March 2018 thier manchanic broke a spark coil pack hold down bolt, take the car back for diagnostic, all they say they did not touch it, even though they change the two plugs out and let the car left like that without fixing it or let the owner know about it. Avoid problem the creat and refuse to fix it, all they want is charge more money even clearly that they broke the bolt. Over charge $150 per hour!🤮 never want to deal with thier service manage, wast my time, rather take my car to a more honest small local shop, most of them only charge $75-$85 per hour and only do necessary fix. More

Stellar Communication and Customer Service IIde Honda made my entire experience what buying a car should be; from initial contact to picking up the keys and car, each interaction was pleasant a IIde Honda made my entire experience what buying a car should be; from initial contact to picking up the keys and car, each interaction was pleasant and professional. I chose Ide because I knew of all that they do for our community, but I had put off buying myself a new car because I truly despise the high pressure and condescension that I’ve encountered from salesmen in the past. I was pleasantly surprised by how welcoming, respectful, and personable Roberto and Gerry were, and they made this purchase as easy as possible. There was no hovering, needling, or attempts to upsell. These men listened to what I was looking for, supported my choice of vehicle, and enabled me to move through the buying process without any hesitancy, delays, or frustration. Further, they made clear that their commitment to their customers doesn’t end when the sale is finalized; they demonstrated the integrity, teamwork, and industry knowledge to reassure me that I can come to them at any time with any concerns I may have about my new (used) Honda. I highly recommend Ide Honda, and strongly encourage any prospective buyer to speak with Roberto and Gerry. More

A great experience No pressure here! A very laid back, easy going car buying process. Purchased my daughter’s very first used car here and came back when I was ready fo No pressure here! A very laid back, easy going car buying process. Purchased my daughter’s very first used car here and came back when I was ready for a new vehicle. Will return again. More

Buying a used car Leigh was a phenomenal salesman. He was very kind, professional, and flexible making the sales experience easy and enjoyable. Leigh was very knowled Leigh was a phenomenal salesman. He was very kind, professional, and flexible making the sales experience easy and enjoyable. Leigh was very knowledgeable about the car. I would recommend him to anyone who is looking for a new or used car More

Good experience I liked how I was treated at this dealership when I was looking to buy my first car. I had a good experience and Leigh was a good salesmen. I traded i I liked how I was treated at this dealership when I was looking to buy my first car. I had a good experience and Leigh was a good salesmen. I traded in my old Honda Accord and got a good amount for it. The discussion on the warranty was over the top, the conversation went on too long after we already said no. Ashley was great when it was time to hand over the check, quick and easy process. More

An exhausting experience is made much easier by staff As Toyota owners for many years, this was our first experience with IDE Honda. Both Will Gallier and Scott Marinelli were energetic, thorough, effici As Toyota owners for many years, this was our first experience with IDE Honda. Both Will Gallier and Scott Marinelli were energetic, thorough, efficient, professional and attentive to our interests throughout our shopping experience. Will worked tirelessly on our behalf to see to it that all our requests for information and options were met. He personally produced and explained a variety of models for our consideration, acting quickly to do so on a very warm and busy day. And always with a smile and a friendly/helpful comment or explanation. Being a retired cso with lots of experience in the hiring and personnel arena, I found Scott Marinelli to be an employee who meets the gold standard for any company. He's the one who takes care of the customer's every need, concern and question with patience, expertise and a thoroughly positive attitude . He's the kind of employee who best represents the company. He makes the car shopping experience easier and builds a confident and positive view for the new IDE Honda customer. We arrived late in the day, and Scott stayed with us, patiently taking us through the process as almost everyone else was leaving work for the day. As a former employer of many professionals in my time, I can say with confidence that Scott is an exemplary member of your team. Both Scott and Will delivered on all our needs and expectations. 100%! I would also mention that the boss makes every customer feel like he/she is the only shopper in the store. He has a personal touch that you very seldom experience these days - an exceptional talent. More

Easy, professional experience. Very pleasant and professional car buying experience - kudos to my salesperson Melinda for making it that way and handling things in such a fine manne Very pleasant and professional car buying experience - kudos to my salesperson Melinda for making it that way and handling things in such a fine manner. More