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Ide Volkswagen
East Rochester, NY
1,187 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,187 reviews
April 01, 2026
Spencer was super! After changing my mind to the loaded Atlas, he was patient and communicated all we needed to do. Waiting for it to arrive was well worth it. It is After changing my mind to the loaded Atlas, he was patient and communicated all we needed to do. Waiting for it to arrive was well worth it. It is a beautiful SUV that we hope to enjoy for a long time. More
by Mbridenbaugh
Employees Worked With
March 31, 2026
March 26, 2026
Everything about the process was made so easy and smooth. Spencer’s honesty and clarity helped to make this process stress free and exciting! I look forward to servicing my new Atlas here! Spencer’s honesty and clarity helped to make this process stress free and exciting! I look forward to servicing my new Atlas here! More
by Gillian Winegar
Employees Worked With
March 25, 2026
David made the buying process go smoothly. This is the second vehicle I have purchased from IDE Volkswagen and I am a very happy customer. This is the second vehicle I have purchased from IDE Volkswagen and I am a very happy customer. More
by David R
Employees Worked With
March 15, 2026
We drove out from Lockport to look at a car for our son and were very happy with the car and David. David was easy to work with and professional. Communication was great and David helped made for a great and were very happy with the car and David. David was easy to work with and professional. Communication was great and David helped made for a great buying experience. Thanks! More
by Polarduke
Employees Worked With
March 14, 2026
I bought 2 vehicles from Ide Vw and the experience great! The Ide Vw dealership provides a better experience regardless if just browsing or purchasing a vehicle. Quick and efficient. Even quicker if you cal The Ide Vw dealership provides a better experience regardless if just browsing or purchasing a vehicle. Quick and efficient. Even quicker if you call ahead for a test drive on a specific vehicle. The vehicle will be ready to test drive upon arrival. Sales professional Dave Ruzhansky was very knowledgeable and when in the browsing stage was able to provide all the information on pricing including warranty pricing in a quick manner. There was no buggy app software to deal with to get pricing like the other dealer down the road. And when you are done at Ide, you can drive down the road to Leo's bakery and Deli, where all the food is great. More
by D
March 14, 2026
I have leased several vehicles with David. He is courteous and professional. He makes the process easy and that is why I continue to lease with him. He is courteous and professional. He makes the process easy and that is why I continue to lease with him. More
by jmvw18
Employees Worked With
February 28, 2026
I had an excellent experience with both David and this dealership. David was extremely professional and helpful. I am looking forward to working with Dave again in the future. Thanks again, David! dealership. David was extremely professional and helpful. I am looking forward to working with Dave again in the future. Thanks again, David! More
by Kbailey1
February 27, 2026
David served ME well. Never pressured. He wanted to know what my purchase needs were. He was constantly checking to see if we were meeting MY needs. He is a gentleman, Never pressured. He wanted to know what my purchase needs were. He was constantly checking to see if we were meeting MY needs. He is a gentleman, and {I can hardly believe I'm saying this} a delightful car salesman. Ron Bailey More
by wolfhollow13@aol.com
February 20, 2026
David is very knowledgeable and helpful in explaining the various features and differences between vehicles. I highly recommend contacting him for your next vehicle purchase. various features and differences between vehicles. I highly recommend contacting him for your next vehicle purchase. More
by forgedcu
