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Ide Volkswagen
East Rochester, NY
978 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 978 reviews
January 27, 2022
It was a wonderful car buying experience!David was very It was a wonderful car buying experience! David was very helpful and professional. I would definitely return to him for future purchases. Everyone It was a wonderful car buying experience! David was very helpful and professional. I would definitely return to him for future purchases. Everyone at the dealership was friendly and a pleasure to do business with. More
by Laura
Employees Worked With
Helpful January 26, 2022
This will be my 4th VW purchased from Ide VW! Spencer was extremely knowledgeable and professional. He related very nicely with my 22 year old son as well as his Mom (me) :-) We never felt pressured or rush extremely knowledgeable and professional. He related very nicely with my 22 year old son as well as his Mom (me) :-) We never felt pressured or rushed. You have earned my (our) business for life!! Debra Kelley More
by Debrakelley5561
Employees Worked With
January 26, 2022
ALWAYS nice kind and knowledgeable. Willing to work with you every time and provide exceptional service. you every time and provide exceptional service. More
by jkell18
January 20, 2022
Smooth and efficient process from start to finish. Car was waiting for me and everyone knew their role. Nick Cone and Bo the finance manager were also great! was waiting for me and everyone knew their role. Nick Cone and Bo the finance manager were also great! More
by Williamtmcdonald
January 19, 2022
David was amazing! He was very helpful and informative. It has been a while since I purchased a car and I was a bit nervous. David made the experience stress free and enjoyable! I would totally recommend I It has been a while since I purchased a car and I was a bit nervous. David made the experience stress free and enjoyable! I would totally recommend IDE VW to anyone! More
by Emma H
January 15, 2022
David was amazing. Has to be one of the best salesmen IDE VW has. Very professional and is an ACTUAL salesmen VW has. Very professional and is an ACTUAL salesmen More
by L.lopez2481
Employees Worked With
January 05, 2022
Spencer and the finance guy, Bo was awesome. Told them what I wanted on a trade in and how much I wanted to pay and for how long and they even did better. Totally worth the trip and I would recommend them what I wanted on a trade in and how much I wanted to pay and for how long and they even did better. Totally worth the trip and I would recommend them to anyone. Thank you guys again for making it fast and easy. More
by Hemi_11
January 05, 2022
First time dealing with Dick ide Volkswagen smooth process and spencer Clarke was awesome great experience process and spencer Clarke was awesome great experience More
by Thomasgwhite23
January 01, 2022
David is the best and I recommend him to anyone. Best service and very friendly. service and very friendly. More
by zastawrnyjulia1
Employees Worked With
December 31, 2021
Spencer made the buying experience easy and comfortable. Everything was handled professionally and he assured that we we able to finish the deal and obtain the car very quickly. He was great at communicatin Everything was handled professionally and he assured that we we able to finish the deal and obtain the car very quickly. He was great at communicating and getting back to me quickly when I had questions. More
by Billskelly12
