Ira Lexus of Manchester

Great Experience I brought my 2013 Lexus GS 350 in for service, while that was being taken care of I drove a 2017 RX 350 and decided I really liked it, so when I went I brought my 2013 Lexus GS 350 in for service, while that was being taken care of I drove a 2017 RX 350 and decided I really liked it, so when I went to pick up my GS I went over to sales and spoke to Joe Fitzgerald about trading in my GS for The RX. Joe was really helpful and a pleasure to deal with. I ended up buying the new RX and I love it! Thanks Joe! More

Professional- Top Notch Our company has been buying autos from Lexus for years. We deal with Joe Cardello, which is one of the best. Can't say enough good things about him. Our company has been buying autos from Lexus for years. We deal with Joe Cardello, which is one of the best. Can't say enough good things about him. He is very professional and handles anything that is thrown his way. Sometimes the request can be last minute and rushed. Joe always comes through. The service he provides cannot compare to any other we have dealt with. Joe is very organized, I am sure I owe some credit to the ones that prepare our paperwork, that is always done well. I have worked with other dealerships for our other branches, I am spoiled as to how things are handled here vs. these other ones. Highly recommend kg More

Professional & Friendly Service Department All of my visits to the Ira Lexus Service Department have been excellent. Barry is the best Service Valet and is great at his job. He always greet All of my visits to the Ira Lexus Service Department have been excellent. Barry is the best Service Valet and is great at his job. He always greets me with a smile and is quick to check in my vehicle and get me to the waiting area (which is comfortable and super clean). Dana reviews the service order with me, provides a cost estimate and gets me out to the loaner car quickly. He knows his car stuff and explains things in a way that is easy to understand. He follows up with a telephone call when necessary and is kind enough to notify me when my car is ready. No one likes to take make time for a vehicle service, but Barry and Dana make it so pleasant, it's much easier to tolerate. More

QUALITY AND CUSTOMER FRIENDLY the experience as always was professional.....helpful.....efficient....service was freat....good people working here........the cost of the service w the experience as always was professional.....helpful.....efficient....service was freat....good people working here........the cost of the service was the only negative.....somewhat pricey.....other than that......top shelf More

Worth the drive. Vermont doesn't have a Lexus dealership so I had to drive over 160 miles to get my Lexus serviced. However, the team at Its were awesome and made it w Vermont doesn't have a Lexus dealership so I had to drive over 160 miles to get my Lexus serviced. However, the team at Its were awesome and made it worth the trip. Plus my car was ready when promised so I could start my trip home. Kellu in the service department was great! More

2005 Lexus ES330 service on 12/26/17 Laurie Beauchemin was very pleasant to deal with and extremely efficient. She promised completion of the service work at a certain time and it was do Laurie Beauchemin was very pleasant to deal with and extremely efficient. She promised completion of the service work at a certain time and it was done just about when she predicted. More

Bought a new car Britney was excellent. Very knowledgeable and made for a pleasant experience. She has a great personality and truly enjoys her job. Highly recommend s Britney was excellent. Very knowledgeable and made for a pleasant experience. She has a great personality and truly enjoys her job. Highly recommend seeing Britney when you are looking for a car. More

Warning light on (Tues 12/26/17) Warning light on 12/26/17, towed to your dealership 12/26/17 AM, diagnostic tests showed fuel injection pbx, fixed, road tested and ready for pick-up Warning light on 12/26/17, towed to your dealership 12/26/17 AM, diagnostic tests showed fuel injection pbx, fixed, road tested and ready for pick-up Thursday late AM 12/28/17. Very satisfied & thankful you were able to fix the pbx ! More

My service advisor was outstanding! She welcomed me for my morning appointment and reviewed all that was being worked on. She provided me with a vehicle to use. When she called me arou She welcomed me for my morning appointment and reviewed all that was being worked on. She provided me with a vehicle to use. When she called me around 4:50 pm that day, she told me my vehicle was ready and advised me that she would wait until my arrive around 5:15. More

New Car This is my 5th RX purchase, and our 6th Lexus vehicle. Obviously we are quite pleased with Lexus vehicles and the Ira/Lexus Store, and its personnel. This is my 5th RX purchase, and our 6th Lexus vehicle. Obviously we are quite pleased with Lexus vehicles and the Ira/Lexus Store, and its personnel. I have bought 5 of these vehicles from Joe Cardello, and had all 6 cared for by Laurie Beauchemin. It goes beyond trust and into friendship. More