My wife and I go in looking for a new car. We were greeted, but took a long time to actually get some help. I think 2 employees were working that day. We finally want to close a deal on a new vehicle, Going back and forth on prices, we decided to add some more cash towards the down payment. The manager came back with a great offer. We were pleased with it and shook hands and agreed on the price to purchase today. Roughly 20min go by and find out the dealer plugged wrong numbers in and gave us a bad price that he would not honor any more. 7 times he said the numbers do not make sense. "Its simple math" and again, "Its simple math" to the customers face. So long story short the customer (us) were going to take that deal then the dealer lied and backed down not honoring what was written down and told to us. Blaming us that we were "complicated and messed him up".
We we proceed to of course leave, I ask for my wife's license photocopy back with the original deal offered on the same sheet was written. The manager told me to step away and ripped the paper in front of me giving me shreds. Very unprofessional and rude individual. We wound of going to a nearby dealership where we got offered a similar deal with more goodies added in.
I live in the area and wanted to give the dealership the BOD but never have gotten cars through them for a reason. Please do not do the same. 2 hours wasted and a lot of disappointed for my wife who wanted to get her first new vehicle.