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This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
Island Acura
4.7
249 Lifetime Reviews
3350 Sunrise Hwy, Wantagh, New York 11793 DirectionsSales: (516) 679-5400
Service: (855) 435-5852
Parts: (855) 435-5853
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 249 reviews
Helpful October 23, 2019
"Snobby, inconsiderate, inefficient"
- dsmann1My brother and I walked in after work to discuss 3 new RDX SUV's. Evidently we did not fit their pompous appearance criteria, so even though the store was almost empty, several salesmen and even the sales manager ran around trying to look busy, ignoring us for 15 minutes.
Read MoreEmployees Worked With
Young
September 25, 2019
"TLX purchase with ZERO drama!"
- MT67Just purchased a TLX from Island Acura. Bob "Gio" Garchitorena was our salesman- a consummate professional. He was extremely helpful in our purchase. There was no pressure and he was highly knowledgeable in the product. Great experience!
Read MoreEmployees Worked With
September 24, 2019
"Bob is the best!!"
- Lwynne1996Bob is amazing!! Super thorough, fast, and efficient. He’s not there to waste your time or be pushy. He gets right to the point tells you what it is and does anything he can to help accommodate your needs! He is there to help you and assist as best he can. If your going to Acura I highly suggest you go to bob! You will be very satisfied.
Read MoreEmployees Worked With
September 05, 2019
"What an absolutely wonderful experience!"
- laurieFrom the minute I spoke with Bob Gio on the phone to picking up the car, everything went so smoothly. He was not a "pushy" salesman at all. I knew what I wanted and what the numbers were and he met all our expectations and more. His knowledge about the vehicle is exceptional. Upon picking up the vehicle, he already had the AC running as it was a hot day and went through the car in detail. Paperwork took all of 10 minutes. We have owned 2 Acura's previously, each for 10 years and my whole family is now thinking of getting an Acura. You can't beat the reliability of an Acura. I will definitely recommend them to all my friends.
Read MoreAugust 29, 2019
"Never again"
- SmartyHighest lease price by $45 Darren the worst car salesman person in over 20 years of car buying He should look in to comment made by the founder of Dealer Rater from the founders own words Not being transparent enough to the consumer. You know, whether it’s not realizing the consumer has all this information.Well, I’d better treat this customer right, because they’re going to write about it. And it’s not just going to get out to their circle of friends, but it’s going to get to potentially someone I want to sell the car to down the road.”
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August 23, 2019
"Absolutely Fantastic "
- Jack16Great company with amazing employees. I was helped out by Rocky and Joe and they were both extremely kind and helpful with the selection process. Can’t say anything but good things about Island Acura.
Read MoreAugust 21, 2019
"Terrific Service Department"
- Ian LevineJoey Robinson heads up one super customer-oriented Service Department. He is always extremely cordial and deeply concerned about the maintenance of my vehicle. Island Acura is quite fortunate to have him under their employ!
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Other Employees :
Matt Wozny, Parts Manager, is quite helpful and very knowledgeable when I make my parts purchases. He is a credit to the dealership!
August 08, 2019
"Great experience!"
- ngspitzer5We had a great experience at Island Acura. Rocky was helpful, knowledgeable and gave us the best price. We will definitely go back to Island Acura for a future purchase and recommend them to family and friends.
Read MoreAugust 07, 2019
"Best dealership out there !!!! A+++++"
- Kim AudiaJust purchased a 2012 Honda CRV from Island Acura. This is the 3rd vehicle we have purchased from this dealership in the last 3 1/2 years ( other 2 were new Acuras ) I cannot say enough wonderful things about my experience. First , let me start off by saying Rocky Tarik is the BEST !!! All 3 of our purchases were made with Rocky . He will not pressure you, but will help you pick the right car for the best price possible. Rocky is patient, knowledgeable and just a really nice guy ! Another plus about buying /leasing from this dealership is that the service dept is fantastic, they definitely go the extra mile. Joey the service manager treats everyone like family . Whether you are in the market for a new or used vehicle , Island Acura is the place to go .
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