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Jackson Acura
Roswell, GA
6,877 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle.
An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 6,877 reviews
January 31, 2025
New to bringing my car to this dealership (was loyal to another metro Atlanta Acura dealer) and impressed with the service and honest quotes on repairs. Prompt service as well. another metro Atlanta Acura dealer) and impressed with the service and honest quotes on repairs. Prompt service as well. More
by Kjt9
Verified CustomerEmployees Worked With
January 31, 2025
"I recently had the pleasure of purchasing a vehicle from Jackson Acura in Roswell, Georgia, and the experience was nothing short of exceptional. Chege went above and beyond to provide a smooth and unforgett Jackson Acura in Roswell, Georgia, and the experience was nothing short of exceptional. Chege went above and beyond to provide a smooth and unforgettable experience. his professionalism, attentiveness, and genuine kindness made the entire process enjoyable and stress-free. I highly recommend Jackson Acura for anyone in the market for a new vehicle!" More
by SOPHIA
Employees Worked With
Other Employees :
Lenora Shields provided extra details on extended services that are affordadle and cost effective that in the long run save me money.
January 31, 2025
We obtained a detailed written quote and an unhurried discussion about the features of the car. We also were treated to a lengthy tutorial inside the vehicle on its key operational features. Feeling welc discussion about the features of the car. We also were treated to a lengthy tutorial inside the vehicle on its key operational features. Feeling welcome, appreciated and not pressured were key to our decision to proceed with the purchase of what so far appears to be an outstanding vehicle. (2025 Acura RDX) More
by gelchris
January 30, 2025
I had a very quick and efficient experience with Nick and Jackson Acura. My problem was fixed and I am a happy customer. Jackson Acura. My problem was fixed and I am a happy customer. More
by mlizek31210
Employees Worked With
January 30, 2025
Great service and good staff. They really value customer time and listen to your feedback. They really value customer time and listen to your feedback. More
by Kunal
Employees Worked With
Other Employees :
Cameron Hilden
January 30, 2025
We live in Newnan, GA where there is a brand new Acura dealership but we would rather drive the 62 miles to Jackson Acura to have our RDX serviced. We have owned many Acuras and lived in many states. We dealership but we would rather drive the 62 miles to Jackson Acura to have our RDX serviced. We have owned many Acuras and lived in many states. We have been in the greater Atlanta area for over 10 years and Nick Covino is the most knowledgeable and professional service representative in the area. More
by Strakerr68
Employees Worked With
January 30, 2025
Excellent customer service. They are the best service department I've ever used. Thank you! They are the best service department I've ever used. Thank you! More
by LG727
Employees Worked With
January 27, 2025
Great service. Great space to work while I wait Great friendly service, I'm always informed through the process, excellent customer service Great space to work while I wait Great friendly service, I'm always informed through the process, excellent customer service More
by Audley
January 26, 2025
Reggie Hammond was our sales agent. He is knowledgeable, courteous and will bend over backwards to ensure that you are getting the best deal. Actually, we had planned to purchase fro He is knowledgeable, courteous and will bend over backwards to ensure that you are getting the best deal. Actually, we had planned to purchase from another dealership that he referred us to due to a specific color we desired and currently, the color was not in their inventory. We arrived at the other dealership and they had just sold the car we were interested in. Nevertheless, within days, Reggie received a shipment and decided to call to see if we purchased. Well...he delighted us in telling us that he just received a car that we might want. Bottomline, he gave us a.better deal than the car we originally wanted and the car was also a model with more bells and whistles!! I highly recommend Reggie Hammond. We were very pleased with the Business Manager (Lenora) and the process. Thank you Reggie! More
by Ellen Hill
January 25, 2025
Haven't been pleased with the service department on several occasions. First our back camera doesn't always worked. They couldn't find the problem and asked us to bring it back while it was malfunctio several occasions. First our back camera doesn't always worked. They couldn't find the problem and asked us to bring it back while it was malfunctioning. We did and they didn't have time to look at it. Also had a simple latch issue that was simple enough they said they would have a junior mechanic look at it to same money. After waiting an hour past the scheduled service time they gave a $5 discount. I wrote about this in a prior review and the dealership replied, something to the effect, "we try hard to please our customers". It was insulting. The car was broken into via jimming the lock and the alarm never went off. I asked the dealer and they didn't know why. I followed up still didn't know why. The third time they said the alarm only goes off if the glass is broken. Very odd and I feel like they were humoring me at that point. What is the point of an alarm system if it doesn't work? More
by andrewvodopia
Employees Worked With
Other Employees :
Cameron Hilden
