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Jackson Acura

Roswell, GA

4.8
6,929 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,929 reviews

June 03, 2021

Jackson Acura has been servicing my car since it was new. Nick is an awesome service advisor who communicates upfront and throughout the service process. I fully trust the work and appreciate the consis More

by GABOSS1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

June 03, 2021

Nick explained everything that would be covered in the service and answered my questions. The valet service worked well and the car was delivered as scheduled. More

by Karenada
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.

June 02, 2021

Sergei Potapoff was a fantastic salesman and demonstrated great knowledge about the car but also navigated an unusual financing process for me. He stayed in very close contact with me during the sale and ev More

by hcolley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Jackson Acura responded

Thank you so much for taking the time to let us know how happy you are with your Acura! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

June 02, 2021

Rob Flauter made my experience in turning in my lease and leaving with a brand new vehicle such a breeze and wonderful experience. It was such a delight working with him. He was efficient, transparent, and s More

by Danellybenavides
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Flauter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Jackson Acura responded

Thank you! Here at Jackson Acura, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and we hope you'll enjoy your new Acura. We appreciate your review!

June 02, 2021

Friendly, polite and knowledge. The folks at Jackson Acura know me and they know my car. They keep me up to date on what my car needs More

by mfarrell5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

June 01, 2021

Best employees and good service however wash and vacuum is ordinary. Delivery was on time. Well maintained waiting area and rest rooms considering pandemic situation More

by Saravanan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Jun 07, 2021 -

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

June 01, 2021

My service advisor Kendall was very passionate about the level of service rendered and was nothing short of exceptional! I would solely recommend this service center for anything. More

by chestonhill07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Jun 07, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Kendall, and we look forward to working with you again.

June 01, 2021

Great service! Thank you for all you did to make my experience great. Especially love Jimmy who fills all the snacks to make the experience better! More

by greshaind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden, Kendall Parks, Nicole Macias
Jun 07, 2021 -

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

May 31, 2021

I came in and everyone was so nice and accommodating. I came for a A13 service and received A1 service. :) I am thankful for great service! More

by mgjackson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden, Kendall Parks, Nicole Macias
Jun 01, 2021 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 31, 2021

I came in to check the brake fluid was low. Yvonne said brake, transmission fluid and cabinet filter need to be changed. All the three was performed . Yvonne provided excellent service and in a timely man More

by ay02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

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