Back

Jackson Acura

Roswell, GA

4.8
6,934 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
Contact Dealership

10900 Alpharetta Hwy

Roswell, GA

30076

Directions

By Type

Showing 6,934 reviews

April 28, 2021

I just rented my 4th RDX and obviously I fell comfortable with the vehicle since is in reality an upscale Honda. Also have been dealing with Sergie for over 9 years and he is really a competent and good advo More

by STRIMBANJO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Jackson Acura responded

Thank you! Here at Jackson Acura, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and we hope you'll enjoy your new Acura. We appreciate your review!

April 28, 2021

He is very harassing and racist. Very bugging . Not understanding and makes it hard. Very rude and don’t understand customer . Should understand the customer more. More

by Linda Jones
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Cunningham
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Jackson Acura responded

Ms. Jones, after looking into this issue, I was unable to find your customer profile in our system. Are you sure you came to Jackson Acura in Roswell, GA? I would happy to resolve this issue if you don't min proving me some more information.

April 28, 2021

The whole process was smooth and easy. I could not believe how fast it went. The dealer i dealt with was extremely knowledgeable and courteous. I would definitely recommend this dealership to others. More

by baileyjanice27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

April 28, 2021

Excellent service from Nick, as always. He is an excellent service professional and an asset to your business. I am completing this for Nick but find your 25- word minimum annoying, unreasonable an More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

April 28, 2021

Nick Covino is a true professional- friendly and makes sure work is done right and on time. The best! Service process is easy and facility is always clean and comfortable More

by REGBLACKBURN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

April 27, 2021

Service was excellent; service rep kept me informed During my wait. Had to add additional service on my arrival as brakes squeaked and they took it right in and replaced me brakes under warranty. More

by tobencina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 27, 2021

I waited 2.5 hours for an oil change, and I had an appointment. Then my advisor couldn’t find my car because they parked it and dropped the key, rather than driving it back around since I was waiting. More

by jaeneen.clifton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Macias
Apr 28, 2021 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nicole was able to help, and we hope to see you again!

April 27, 2021

Had my vehicle in for regular maintenance. Jackson service team did a great job. I've been going to Jackson Acura for the last 15 years and the service team is wonderful and the staff are very knowled More

by Radler455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Apr 28, 2021 -

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

April 27, 2021

Excellent service! Yvonne was super helpful and friendly. Thanks for pointing me to where I could get some, lunch - I was starving. The car was cleaned well, as well. I appreciate the frequent updates while More

by SUTHAR.A
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

April 27, 2021

Service was great and in a timely manner. All problems were reviewed and answered. Progress report was done as the problems were repaired. Check out was prompt and seamless. More

by HENRYJEW610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

...
306
...