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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,877 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,877 reviews

February 14, 2021

Sergei is an easy person to work with and very helpful is selecting the Acura that meets your requirements. Recommend working with him when purchasing your vehicle. More

by Larry
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2021 -

Jackson Acura responded

Larry, thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jackson Acura.

February 12, 2021

As always the team at Jackson Acura handled my service appointment with total professionalism and performance. Dealing with Nick Covino continues to be a wonderful experience. More

by SESman
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2021 -

Jackson Acura responded

Hello, thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again!

February 12, 2021

Great service like always. Nick is attentive, knowledgeable and professional. Quick turnaround time and quality of work is great. Facility is good, WiFi and even private office space available. More

by sn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2021 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

February 12, 2021

I had a great experience at Jackson Acura . Dmitry Gumanar and Rob Flouter helped us with buying the car . They were very nice and got us in an out in a hour this morning. More

by stephen.benton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
Robert Flauter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2021 -

Jackson Acura responded

Stephen, thank you for this 5-star review!

February 11, 2021

I was introduced to Jackson Acura 3 years ago when I traded in my Audi for an MDX. I’ve so happy with my Acura and my sales person, Sergei, that when it was time to return my 2018 MDX it was a very easy More

by mkandilakis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2021 -

Jackson Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jackson Acura.

February 11, 2021

Had to replace battery before I needed to buy gas !!...very unhappy !..mechanic said 2 bad cells in battery which means car sold to me was never checked out.. More

by karenlinden3
Recommend Dealer
No
Employees Worked With
Dmitry Gumanov
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Flauter
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2021 -

Jackson Acura responded

We appreciate you taking the time to share your experience. The vehicle-buying experience should be an exciting one, and it appears that we managed to fall short of that with you. Since we we're unaware of any issue before the sale, we would have been happy to try and rectify the situation if you brought it to our attentions before purchasing a new battery for the vehicle. If there is anything we can do for you, please don't hesitate to reach out to us.

February 11, 2021

Jackson Acura has always been incredibly reliable and impeccable with service. I’ve had my Acura MDX serviced at Jackson for years and have always been very satisfied. More

by kevin_keith1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
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Feb 12, 2021 -

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

February 11, 2021

When I have any car issues or maintenance I always see Nick. He’s friendly, professional and always explains everything. In and out in a timely manner. More

by santhom523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

February 11, 2021

Nick is the best customer service person he knows what he is talking about. Nick explained to me future work that needs to be done and the cost More

by Healeythomas2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

February 10, 2021

I loved the buying experience working with Paul Silverman! Very knowledgeable and professional! I'm not happy with parts dept. who misquoted pricing to me! Checked with another dealer for proper More

by pen1721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
Other Employees : Robert Humphrey
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Feb 12, 2021 -

Jackson Acura responded

Thank you for leaving this positive review, we are very sorry to hear that you weren't fully satisfied with your experience. If you wouldn't mind reaching out to us directly, we would like to see if there is anything we can do to turn this around for you.

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