Jackson Acura

Yvonne is a top drawer professional! She always exceeds my expectations. Only the best. The greeters were prompt and courteous. And my car was spotless when I picked it up. A class act for sure! my expectations. Only the best. The greeters were prompt and courteous. And my car was spotless when I picked it up. A class act for sure! More

We have worked with many of the employees. All are friendly, professional and make us feel valued. The service work is fantastic ! Great loyalty plan!! friendly, professional and make us feel valued. The service work is fantastic ! Great loyalty plan!! More

Yvonne is always great to work with. Keeps me updated and never tries to sell unnecessary services. She is the goto representative for all my Acura’s. never tries to sell unnecessary services. She is the goto representative for all my Acura’s. More

The dealership did a great job with the safety of everyone and keeping everything clean. Yvonne took care of me and was out in about an hour and a half. everyone and keeping everything clean. Yvonne took care of me and was out in about an hour and a half. More

I was disappointed in the customer service at the service department. I called to get a recall done. When parts became available, Nick called me to make an appointment. I asked for a loaner car. He said department. I called to get a recall done. When parts became available, Nick called me to make an appointment. I asked for a loaner car. He said he was not sure. When I got there on the day of the day of the appointment (that was made at convenience of Jackson), no loaner was available even though there were literally a hundred cars on the lot with signs saying test drive. Nick called an uber for me. In the time of COVID, that did not seem like a good idea. When I returned to pick up my car, the young man who brought me the car was not wearing a mask. I asked why and he said that he wears one when talking to customers. I did not ask the obvious question....why would you breathe in a small car without a mask? I have 2 Acuras and I love them. It is very disappointing that Jackson Staff have an attitude when I think you are suffering as a business. Not good. More

Excellent service and communication during the entire time they picked up my car until they delivered it! Pat in the service department was awesome. He arranged to have my car picked up and delivered ! time they picked up my car until they delivered it! Pat in the service department was awesome. He arranged to have my car picked up and delivered ! More

Went on a Monday to look at a car. Very few people on the lot so service was fast and great. Very upbeat people! I took a car home that day! lot so service was fast and great. Very upbeat people! I took a car home that day! More

Everything was great Friendly, courteous and knowledge people. Nice , clean waiting area. Was updated on what was going on with my vehicle. Excellent service. This is my Friendly, courteous and knowledge people. Nice , clean waiting area. Was updated on what was going on with my vehicle. Excellent service. This is my fourth acura More

It is a pleasure to work with Jackson Acura. They are efficient, honest and reliable professionals. My recent service experience with Pat was so easy. I love that they picked up and dropped off my car at efficient, honest and reliable professionals. My recent service experience with Pat was so easy. I love that they picked up and dropped off my car at no additional cost. A true partner. More

Excellent customer service and one of the smoothest car transactions I have ever experienced! Will recommend to all my friends and family to come here! transactions I have ever experienced! Will recommend to all my friends and family to come here! More