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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,919 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,919 reviews

September 30, 2024

Great experience and easy to deal with. Reggie was always interested in my needs and made purchasing this Acura great. More

by dmull22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Jackson Acura responded

Thank you for sharing your wonderful experience! We're delighted to hear that Reggie was attentive to your needs and made the purchasing process enjoyable. At Jackson Acura, we strive to create a welcoming environment where our customers feel valued and understood so they can find their perfect fit. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. If you need anything else or have questions in the future, please feel free to reach out. We appreciate your trust in us and look forward to serving you again. Enjoy your new vehicle! Warm Regards, Jackson Acura Team

September 29, 2024

Cody was very helpful. Transaction was smooth and they got me in and out. Waiting area is always nive More

by brandonlongshore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Jackson Acura responded

Thank you for your positive feedback! We’re thrilled to hear that Cody provided you with helpful service and that your transaction went smoothly. We strive to make every visit efficient and enjoyable, and it’s great to know you appreciated our waiting area as well. If you have any questions or need anything else, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

September 29, 2024

Did not have an appointment but did have a dead battery- was helped out quickly and it was all under warranty! More

by DARRYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Jackson Acura responded

Thank you for sharing your experience! We're glad to hear that our team was able to assist you promptly with your dead battery. We understand that car issues can be stressful, and we're committed to making your experience as smooth as possible, even when unexpected challenges arise. If you need anything else or have further questions, don't hesitate to reach out. We truly appreciate your trust in us and look forward to serving you again! Warm Regards, Jackson Acura Team

September 28, 2024

JACKSON ACURA IS THE NUMBER ONE DEALERSHIP IN ATLANTA. I WOULD LIKE TO THANK THERE SERVICE DEPT FOR PROMPT AND GREAT CUSTOMER SERVICE. MR. JACKSON YOU HAVE THE BEST OF THE BEST DEALERSHIP IN THE STATE. TH More

by jamessina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LESLEY THAT GREETS WHEN YOU WALK IN THE FRONT DOOR, Cameron Hilden
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Oct 01, 2024 -

Jackson Acura responded

Thank you very much for your incredible feedback! We are honored to be your go-to dealership in Atlanta and truly appreciate your continued trust in us for your automotive needs. It’s our commitment to provide efficient and exceptional customer service, and we’re glad to hear that you’ve continued to have positive experiences with our team. Thank you for being a valued member of the Jackson Acura family - We look forward to welcoming you back again in the future! Enjoy your new vehicle! Warm Regards, Jackson Acura Team

September 26, 2024

Excellent service has always been provided to me by Yvonne Russell and her team of technicians. More

by EDBARNES48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Jackson Acura responded

Thank you for your wonderful review! We're thrilled to hear that Yvonne Russell and her team consistently provide you with excellent service. At Jackson Acura, we take pride in delivering top-notch support and ensuring our customers feel valued and cared for. If you need anything else, please don't hesitate to reach out. Your feedback is greatly appreciated, and we look forward to continuing to serve you in the future! Warm Regards, Jackson Acura Team

September 26, 2024

Incredible service on a vehicle recall. Great communications from Mohammed. Provided me with a ride home because the service would take most of the day. Over and above my level of expectat More

by Phil1214
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed
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Oct 01, 2024 -

Jackson Acura responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience during your vehicle recall service. It's great to know that Mohammed provided you with excellent communication and arranged a ride home for your convenience. At Jackson Acura, we strive to exceed our customers' expectations, and we're glad to see that reflected in your visit. If you need anything else, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to assisting you again in the future! Warm Regards, Jackson Acura Team

September 26, 2024

What an Awesome customer experience given to me by Chege Maina (CM). I love the efficiency in the time it took from identifying the car, going for a smooth ride with the zdx and understanding most things More

by Roselyne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Jackson Acura responded

Thank you for your fantastic review! We're thrilled to hear about your wonderful experience with Chege. It's great to know that you found the process efficient and enjoyed the smooth ride in the ZDX. At Jackson Acura, we pride ourselves on providing exceptional customer service, transparency, and a pressure-free environment to ensure that each customer feels valued and respected. Your satisfaction is our top priority, and we’re delighted to have made you a happy customer. If you have any more questions or need anything else, please don't hesitate to reach out. We look forward to serving you again in the future - Enjoy your new ZDX! Warm Regards, Jackson Acura Team

September 26, 2024

I'm generally pretty apprehensive about the car buying process, however from start to finish, working with Chege Maina was nothing short of a blissful process. He is very knowledgeable polished and not pu More

by windfield_homer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Jackson Acura responded

Thank you for sharing your experience! We're delighted to hear that your car-buying journey with Chege was such a positive one. His approach of providing knowledgeable and personalized service without any pressure truly reflects our commitment to customer satisfaction at Jackson Acura. We believe in fostering a welcoming environment where our customers feel supported throughout the entire process, and it’s wonderful to know that Chege exemplified that for you. If there's anything else you need, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you in the future! Enjoy your new vehicle! Warm Regards, Jackson Acura Team

September 26, 2024

I can’t emphasize enough how efficient Mr. Maina is. From the moment my family and i walked in to the delesrship, it was clear that he cared about our needs. He made the application process se More

by Lu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Jackson Acura responded

Thank you for your fantastic review! We’re thrilled to hear that Mr. Maina provided you and your family with such an efficient and caring experience during your visit. His dedication to understanding and meeting your needs is a testament to our values at Jackson Acura, where customer satisfaction is our top priority. We're delighted that you're enjoying your new MDX, and we truly appreciate your trust in us. If you need anything else, please don't hesitate to reach out. We look forward to assisting you again in the future! Warm Regards, Jackson Acura Team

September 24, 2024

Reggie was fabulous to work with. He explained and helped set up everything. The entire experience was a pleasure. More

by cindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenore (MyDad56)
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Oct 01, 2024 -

Jackson Acura responded

Thank you for your wonderful feedback! We're thrilled to hear that Reggie provided such a fabulous experience, from explaining everything thoroughly to helping with setup. It’s great to know that your entire experience was a pleasure. At Jackson Acura, we believe in building lasting relationships with our customers, and our commitment to providing attentive, personalized service is part of our core values. If you need anything in the future, please don’t hesitate to reach out. We look forward to serving you again - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

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