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Jackson Acura
Roswell, GA
7,366 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle.
An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 7,366 reviews
June 28, 2025
I have been using this dealership for 6 years. Service has always been outstanding! Keep up the good work! Service has always been outstanding! Keep up the good work! More
by Henry1040
Verified Customer
June 28, 2025
Yvonne went above and beyond to get my issues addressed promptly and thoroughly! You should give her a raise!!! promptly and thoroughly! You should give her a raise!!! More
by V_M_CARROLL
Employees Worked With
June 27, 2025
I have been going to this dealership for over 20 years and it pains me to write this review. I have bought 6 cars and always service my car here. I don’t want to slam them because I don’t think it would and it pains me to write this review. I have bought 6 cars and always service my car here. I don’t want to slam them because I don’t think it would be that hard to get them back to the days when service was a lot better. You can’t make an appointment anymore! Oil changes take 2 to 2.5 hours. A small air leak takes 2 hours come on man! When I made appointments things were quick, people would make Starbucks runs and you would be out of there. But unfortunately I think those days are over. I told Patrick M before he went to BMW that I would stay until things changed for the worse. Well I am unfortunately at that point. It’s been a great run and I appreciate the good ole days. I hope Jackson can get back to those times. I have referred a lot of people there and I hope their experiences improve. More
by Joe
Employees Worked With
Other Employees :
I don’t remember the service people’s names, sorry.
June 27, 2025
Your people take to long to answer the service phone i waited 5 minutes for someone to answer the phone waited 5 minutes for someone to answer the phone More
by jimgowin1
Employees Worked With
June 27, 2025
Yvonne Russell was great to work with. She was positive, energetic, and provided outstanding customer service. She was positive, energetic, and provided outstanding customer service. More
by jimstone800
Employees Worked With
June 26, 2025
I appreciate her willingness to work with us to get our warranty handled in a timely manner. warranty handled in a timely manner. More
by matheson401
Employees Worked With
June 24, 2025
Prompt, on time and professional. The wheel fixer did an awesome job can’t tell where the dances was The wheel fixer did an awesome job can’t tell where the dances was More
by Bigdaddy
Employees Worked With
June 24, 2025
Representative was very knowledgeable, friendly. He gave us all the information needed to make a choice of vehicle. We are very satisfied with the purchase. He gave us all the information needed to make a choice of vehicle. We are very satisfied with the purchase. More
by mesumbef
