Jackson Acura

Purchase of Acura RDX The overall experience of buying a car was a lot easier than the last time we purchased a car at another dealership 11 years ago. This is our firs The overall experience of buying a car was a lot easier than the last time we purchased a car at another dealership 11 years ago. This is our first Acura. Paul was very experienced and always available when we had questions. We would definitely recommend buying at Jackson Acura in Roswell, GA. More

Courtesy services that Chege gave me. Chege I will recommend him to anyone,very helpful guy to work with.Knowledgeable on his field,he sure did his homework very well indeed. Chege I will recommend him to anyone,very helpful guy to work with.Knowledgeable on his field,he sure did his homework very well indeed. More

Friendly staff from the first person to the last. Your dealership is the best. That's why I keep coming back. Staff is friendly, accommodating, and caring for the customers. Nick, in service, is a Your dealership is the best. That's why I keep coming back. Staff is friendly, accommodating, and caring for the customers. Nick, in service, is a great person to have on the team. More

Sergei Potapoff is a GREAT Sales Person - Honest & Reliable I've now bought 3 cars from Jackson Acura and won't work with anybody besides Sergei! He is truly an incredible person and cares about the customer t I've now bought 3 cars from Jackson Acura and won't work with anybody besides Sergei! He is truly an incredible person and cares about the customer throughout the entire purchase. Unlike most car salesman, there are no games, only the truth. He puts honesty and tremendous service at the forefront of what he does on a daily basis! More

Great fast service Flat tire repair and oil change. In and out in 2 hours. Good WiFi and private rooms for taking calls, nice mobile office. Service personnel are frie Flat tire repair and oil change. In and out in 2 hours. Good WiFi and private rooms for taking calls, nice mobile office. Service personnel are friendly and give regular updates. More

Not helpful or understanding I have been there 4 times this week. My car is under warranty, they said they could fix a navigation but they have to order a part and i have to come I have been there 4 times this week. My car is under warranty, they said they could fix a navigation but they have to order a part and i have to come back. i went back, they said the have ordered the wrong part. 3 days later i went back again and waited for about 4 hours for them to tell me my car does not have navigation. I took the car and i realized the interior lights including door button lights, gear lights and button of the whole instrumental panel were out. I called immediately and i informed them about the issue. They told me to come the next day for them to take a look. I went the next day and they were not helpful, did not even take a look at the car and said i have to make an appointment and the earliest appointment is 4 days later. They did not let me speak to the manager. The basically messed up my car and then kicked me out when i went back. Their hospitality was not great and the lady had an attitude. I really needed the car to be fixed since im leaving town with the car. They said if you believe it is a fuse issue as i insisted, from my experience. They told me to buy fuses and check them myself but no technician will help me solve the problem they created. More

5+Stars My experience with Jackson Acura has been from the beginning exceptional starting with our expertise sales person Sergei so kind, so patient, so knowl My experience with Jackson Acura has been from the beginning exceptional starting with our expertise sales person Sergei so kind, so patient, so knowledgeable and ditto to the service department with Nik as the representative. 5+ Stars to all. More

Great people, great place! everyone I spoke to/worked with was very friendly and helpful! The coffee and snacks are nice too. I appreciate being updated on the progress. I like everyone I spoke to/worked with was very friendly and helpful! The coffee and snacks are nice too. I appreciate being updated on the progress. I like the car being washed and vacuumed More

Satisfied Customer This was my first time having my car serviced at Jackson Acura. Staff was friendly and I was pleasantly surprised with the service. I will definitely This was my first time having my car serviced at Jackson Acura. Staff was friendly and I was pleasantly surprised with the service. I will definitely bring my car back for future service. More

Routine service Brittany did a great job explaining the recommendation of what needs to be done to my car. Very professional, clear, friendly and show that she reall Brittany did a great job explaining the recommendation of what needs to be done to my car. Very professional, clear, friendly and show that she really cares. It's a great experience for someone like me who does not have lots of knowledge of cars. More