Jaguar Land Rover Fort Myers

Most outstanding - smile! My wife and I fist met Derek; what a personal approach he made to us, gave us room to breath and think, but was very responsive when asked questions, My wife and I fist met Derek; what a personal approach he made to us, gave us room to breath and think, but was very responsive when asked questions, first class! Morgan was most efficient, knows her work, protects the company. And, Nick Negro, brought it all together, cool dude - smile! I saw customer service personified at JLRFM, great team. More

Great Sales Consultant Dan Souza is a great sales consultant. He explained everything about the new Evoque we just purchased. He was very knowledgeable about the features of Dan Souza is a great sales consultant. He explained everything about the new Evoque we just purchased. He was very knowledgeable about the features of the car, most importantly the technology elements. A super supporter of the brand and the great services provided by Land Rover. I enjoyed the process and trusted Dan. He loves his job and works very hard to support the customer. More

Nice and easy! This is my second Range Rover and it looks like I'll be a life long customer. I just moved into town and needed to upgrade my Range Rover. I spoke wit This is my second Range Rover and it looks like I'll be a life long customer. I just moved into town and needed to upgrade my Range Rover. I spoke with Peter on the Phone, came into the Dealership and met Daniel Souza, a Sales Guide. He was a super professional, and made it super easy, and quick! I never received that treatment at other dealerships before. I even sent some of my colleagues to him and I recomment him to anyone! -Chris L. More

Thanks to the Staff at Jaguar of Ft. Myers Derek, Nick and Morgan were great to work with. They showed me a Jaguar and Range Rover. Both were great vehicles but we settled on the Jaguar XF. The Derek, Nick and Morgan were great to work with. They showed me a Jaguar and Range Rover. Both were great vehicles but we settled on the Jaguar XF. They showed us the service department while the paperwork was being processed. Everyone was very friendly and helpful and I am sure that level of service will continue throughout my ownership. More

Outstanding Customer service Purchased my car in April from Dino who was outstanding. He showed us around the building , introduced us to service managers that were working that d Purchased my car in April from Dino who was outstanding. He showed us around the building , introduced us to service managers that were working that day, and he spent time explaining all the features in my car. Since purchasing the car I've had to go back to have him help sync another iPhone which he made us feel like we are friends, which we are friends now. We want to thank Nick for the time he spent with us as well. The experience was great and I love my car. More

Great customer service Samantha returned all of my messages and answered all of my question quickly. She was knowledgable about the models I was interested in and worked to Samantha returned all of my messages and answered all of my question quickly. She was knowledgable about the models I was interested in and worked to find the car with the options I requested. She delivered my car to Miami and educated me on the car before leaving. Samantha will be the first person I call when I am looking for a new lease. More

Great experience When I came to the dealership, I was greeted by Daniel Souza and he showed me a jaguar. He was very personable, knowledgable and fun to work with. I b When I came to the dealership, I was greeted by Daniel Souza and he showed me a jaguar. He was very personable, knowledgable and fun to work with. I bought the jaguar and I would recommend him to my family and friends. More

Felt like Family Professional and courteous. Daniel Souza especially seemed to know what he was talking about. I didn't buy a car today but I know I'll be back . An Professional and courteous. Daniel Souza especially seemed to know what he was talking about. I didn't buy a car today but I know I'll be back . And I'm going to tell all my friends " This is a good place to buy a car" More

Fabulous Car, Fabulous Buying Experience with every employee This dealership was very professional and straight to the point. I looked in Naples first since that is where I live, but being a woman in business, This dealership was very professional and straight to the point. I looked in Naples first since that is where I live, but being a woman in business, I always get a second bid on everything I do. The Naples dealership was very courteous, but since Fort Myers was not that far away I contacted them via phone to see what color cars were available & on their lot. I told Deborah the details on my trade and what I was looking for. She immediately got back with me via email and phone. The manager contacted me to confirm everything that same day. The next morning the general manager called me to give me an idea of cost. My husband & I drove to the dealership that afternoon and when we got there, they actually increased their bid on my car. No low ball offer on the phone and then surprise you when you get there! Just the opposite and they were so pleasant & accommodating. Our salesman pulled the car inside since it was raining, I dealt directly with manager in his office regarding financing options, then the finance manager was first class. Overall the experience was the best we have ever had buying a car! Very enjoyable! Super Professional! They go above & beyond your expectations! "The Four Seasons or Nordstrom" level of service; hmmm I might say even higher level of customer service. Give them a try before buying; you will be very impressed. More

GREAT car buying experience!! My husband and I had a Great car buying experience! We went in just to look at the Land Rover's and ended up purchasing that same day. Derek Harp wa My husband and I had a Great car buying experience! We went in just to look at the Land Rover's and ended up purchasing that same day. Derek Harp was very professional and made us feel like family throughout the entire process. Scott Reid was also great to work with. He did whatever he could to make the deal work. I would highly recommend this dealership, Derek and Scott!! More